خلاصہ

Dear sir I m interested for a Customer Services , field phone calls, and answer questions from vendors and customers is one that I feel well qualified to apply for. I've worked Ephram Laborotories and received acknowledgment from management for my friendly attitude, my service-oriented personality, and my quick responses to inquiries from visitors as well as new and long-time customers. My resume of work experience is attached to this cover letter and will provide more details about my experience as a receptionist, as you consider whether or not I am the one you'd like to interview for this post. I hope to hear from you soon. Sincerely, SAFOORA ABDULLAH/

تجربہ

کمپنی کا لوگو
(Assist Distribution Marketing Manager)
Epharm Laboratories
نومبر ۲۰۱۹ - موجودہ | Karachi, Pakistan

·               Look after all distribution matter monthly & daily sale, orders, Payments,claims,
            replenishment etc.
·               Field Force Appointments letter, V.Cards, Vehicles, Stationary & Field Begs etc.
·               Arrangement of domestic meetings/Symposiums etc.
·               Air tickets and Hotels booking.
·               Generate Reports,
                            *Daily Sales Reports
                            *Production Request
                            *Primary Sales Target follow-up
                            *Sales presentation.
                                                                                *Monthly distributor Opening & Closing Stock.
·               Arrange the Field Force documents on time in Head Office.
·               Follow up the on time payments of Field Force from Accounts etc.
·               Supervise the dispatching.
·               Inter Net Working (E-mail , Uploading )
·               Establish and maintain Marketing, Distribution and HR filing system

کمپنی کا لوگو
Admin Assistant
Master Motor Corporation Ltd. (MMCL)
جنوری ۲۰۱۹ - نومبر ۲۰۱۹ | Karachi, Pakistan





Handing over the phone calls on a daily basis and transferring to relevant personnel
Greeting customers, maintaining the visiting customer ledger.
Communicating the customers information with the sales coordinators.
Maintain the tidiness and looking after the cleaning issue at the reception area.
Preparing the overtime sheet of Janitorial staff and coordinating with Admin Manager
Receipt of relevant cheques from Accounts department and handing over to concerned personnel.
Receipt of couriers from the entire showroom and dispatching it to the desired destination after commuting with the courier company.
Keeping track of dispatched couriers.




·         Maintain the issued cheques file and sharing information with the Accounts department.

کمپنی کا لوگو
Manager-Ticketing
Venus Travels
دسمبر ۲۰۱۷ - جنوری ۲۰۱۹ | Karachi, Pakistan

• Able to meet tight booking deadlines in a timely manner
• Deal with customer complaints in a calm and professional manner always geared toward resolution.
• Worked to resolved passenger booking issues
• Made booking arrangements for clients in person on the phone and online.
• Worked to diligently resolve booking and scheduling issues.
• Posted schedule changes online and informed clients directly.
• Checked passenger manifests to confirm client bookings.
• Scheduled advance and last-minute bookings
• Capable of working multiple shifts including evenings and weekends
• Attends department meetings.

کمپنی کا لوگو
front desk officer
Venus Pakistan (Pvt.) Limited
جنوری ۲۰۱۵ - جنوری ۲۰۱۹ | Karachi, Pakistan

• Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
• Knows how to use front office equipment.
• Process guest check-outs.
• Uses proper telephone etiquette.
• Uses proper mail, package, and message handling procedures. Courier Mail Register.
• Maintains the cleanliness and neatness of the front desk area.
• Answer, screen and forward any incoming phone calls while providing basic information when needed
• Perform other clerical receptionist duties such as fling, photo copying, collating, faxing etc.
• Conducting first round of telephonic interview for the candidates to schedule interviews.
• Directs call to guest rooms, staff, or departments through the switchboard or PBX system.

تعلیم

KARACHI UNIVIERSITY
بیچلرز, بیچلرز ان آرٹس, ‎
Bachelor's Of Arts
2019
Govt. Degree Science & Commerce College
انٹرمیڈیٹ / اے لیول, اے لیول, INTERMEDIATE‎
Accounting
درجہ C
2013

پیشہ ورانہ مہارتیں

ماہر ERP Software Command
ماہر Front Office Support
متوسط Internet Browsing
متوسط legal Affairs Management
متوسط Purchase Management
متوسط Social Studies Subject Command

زبانیں

متوسط اردو
متوسط انگریزی