خلاصہ

 Excellent organizational and interpersonal skills able to work under pressure and consistently
meet deadlines. skilled at translating business requirement information and interpreting the
needs of business units.
 Manage stakeholders and Project Resources for the flawless execution of projects.
 Schedule and Track project executions and meetings.
 Proven ability to resolve complex problems, quickly diagnosing and identifying issues and
determining the proper resolutions.
 Analyze, prepare and document operational procedures and technical guidelines.
 manage Clients relationships including negotiating and controlling contracts.
 track project deliverables.
 monitor quality assurance measures.
 control project variances through root cause analysis and correction.
 define project scope, objectives, staffing, resources and deliverables.
 develop project plans that identify key issues, approaches and performance metrics.
 implement and manage project changes and interventions.
 Meet Customers Satisfaction level and enhance the services quality.
 Experience in planning, management and configuration of Enterprise networks.
 Expertise in planning and commissioning of WAN/LAN technologies and services.
 Hands‐on experience on configuring Multi OS/vendor environment including Cisco, Fortinet,
Palo Alto, Kemp, Sky control etc.

پراجیکٹس

Cisco, Fortinet, Palo Alto, Kemp, Sky control etc.

تجربہ

کمپنی کا لوگو
Technical Consultant
BCI - Business computing international
جنوری ۲۰۱۸ - موجودہ | Karachi

کمپنی کا لوگو
Sr. Network Security Engineer
Sysnet Pakistan
نومبر ۲۰۱٦ - دسمبر ۲۰۱۷ | Karachi

RESPONSIBILITIES
 Configure and install varied network devices and services (such as routers, switches, firewalls, load
balancers, VPN, etc.)
 Carry out tasks like network maintenance and network hardware upgradation (such as run
 Hardware OS upgradation patches, security configurations, router and switches configuration OS
upgradation)
 Develop, write & present technical proposal to the customer.
 Design, configure and trouble shoot multi-vendor hardware.
 Take effective part in the preparation of tender response.
 Gather data pertaining to customer needs, and use the information to identify, predict, interpret,
and evaluate system and network requirements.
 Assigning and Managing demos for Pre-Sales Team.
 Plan, coordinate, and implement network security measures in order to protect network hardware.
 Recommend changes to improve network and network configurations, and determine hardware
requirements related to such changes.
 Research new technology, and implement it or recommend its implementation.
 Troubleshooting and resolution of complex networks issues.

کمپنی کا لوگو
Sr. Telecommunication & Network Engineer
arrumman group
فروری ۲۰۱۳ - اکتوبر ۲۰۱٦ | Karachi

 Perform health check activity for devices at customer end.
 Design, setup and configure wire and wireless network that supports access to the virtual business
applications.
 Configuring of corporate security policies and access rules on the firewall.
 troubleshooting of the corporate LAN/WAN Network to ensure 100% uptime.
 Maintaining multi-site network operations.
 Design, configure and trouble shoot multi-vendor hardware.
 Planning and supporting network infrastructure
 Play role in making & submitting of tenders.
 On closure of call issuing Survey to customers.
 Configure and install varied network devices and services.
 Taking Client calls/log from customers.

کمپنی کا لوگو
Internship NO.GM/HR-BZS
Pakistan Telecommunication Company Limited (PTCL)
جون ۲۰۱۲ - اگست ۲۰۱۲ | Karachi, Pakistan

Internship in PTCL organization in the following department
WLL (Wireless Local Loop)
 Indoor BTS of Huawei 3600
 Outdoor BTS of Huawei 3900
Switching
 Soft switching technique on Huawei
 ZTE
 EWSD
 ALCATAL
Transmission
 Optical fiber
 Optical network SONET and SDH

کمپنی کا لوگو
Telemarketing Agent
K.B Call Center
جون ۲۰۰۷ - جون ۲۰۰۸ | Karachi, Pakistan

One-year experience of telemarketing in the KB call center as a sale executive Product like comcast, version,
voice over ip voip, voneg
RESPONSIBILITIES:
 Received inbound customer calls for various product purchases queries and complaints.
 Encouraged product upgrades for customer orders when appropriate.
 Maintained and updated call logs on a daily basis.
 Maintained courteous and friendly relationships with staff and supervisors.
 Provided information and resolution for all call center customer queries.
 Complied with company attendance and break policies.
 Attained shift call completion quotas on a regular basis.

تعلیم

Institute of Business & Technology - BIZTEK
ماسٹرز, ماسٹرز ان سائنس, BS(Telecom),MS-IT(Thesis in process)‎
Information Security and Network Administration
CGPA 3.1/4
2017

پیشہ ورانہ مہارتیں

ماہر Cisco
ماہر Fortinet
ماہر kemp
متوسط Paloalto
ماہر skycontrol

زبانیں

ماہر پنجابی
ماہر اردو
متوسط انگریزی