Deals in Auto spare parts industry as a suppliers and creat an idea regarding SME and creat model shops that shops deals in their premises auto Pilot business set up is on the Go.

Key Functions

Performing management functions such as staffing, training and expanding business plans.
Investigating and resolving customers issues and complaints regarding operational matters Handling all queries and client feedback in a professional manner.
Coordinate with the support team and implement the organizations operational guidelines, standards and policies.
Monitor and manage operational activities Direct the branch/store/Bank operational risks, financial aspects and QA and audit processes.
Documented and prepared reports on management and information systems.
Conduct regional training and ensure capacity building of staff.

Maintain Inventory and Business record.
Fault diagnosis and troubleshooting of Smart phones.
Repair of devices (Replacement of faulty electrical components on phone panels, Software and application problem solution, Tucson files and Change of mechanical components) Maintenance and support for smart phone devices( OS upgrade, Refurbish, Energy Management, RF tuning, camera configuration).
Research & development of Mobile devices Software and Hardware.
Emailing with Technical and Front End Staff Customer Services Internet & System maintenance.
Operating Call center aswell.

Resolved problems, queries, emergencies and complaints affecting quality or availability of services.
Monitored and recommended standards for software and hardware.
Responded to technical, sensitive or complex inquires or service complaints.
Planned and coordinated the installation of software, hardware and data communication updates, enhancements, and updates.
Suggested future directions or new IT projects. Properly managed assigned areas for system security, access involving external and internal access and recovery standards and procedures.
Interfaced with third party technical support vendors and support personnel.
Provided technical advice to IT staff and other departments on software, system, hardware, and data communication.
Performed other duties as assigned.
Manage office and all office staff every day reporting to Head Office and Monthly Report to Country Service Manager.
Maintain Account and Business record.
Fault diagnosis and troubleshooting of OPPO Smart phones.
Repair of OPPO devices (Replacement of faulty electrical components on phone panels, Software and application problem solution, Tucson files and Change of mechanical components)
Maintenance and support for OPPO devices( OS upgrade, Refurbish, Energy Management, RF tuning, camera configuration).
Research & development of OPPO Mobile devices Software and Hardware.
Emailing with Technical and Front End Staff
Customer Services Internet & System maintenance.

RF Planning and Optimization
Installation Equipment
MRRU ( Microwave Radio Remote Unit )
IBS ( Indoor Building Signals Solution )
Planning of Project and Manage all the things regarding Project.
Done walk and drive Test work on International Software TEMS investigation.
Allocation of nominal and make Pre and Post DT report after approval Completion of Project.
Worked with team and provided corrective measures for troubleshooting
Fiber and RF Cable testing. Dealing with Clint and giving best services.
Reporting to the Head Office.

Manage office and employees.
Making Tenders and Quotations for Business.
Arrange Meetings with Clients.
Site Supervision and Employees Transportation Management.
Order Equipment from vendor and supply to client.
Accounts management and employees salary managements.
Business Development and resources.

Working as CCTV Technician in HRL PVT. LTD. Islamabad
CCTV installation and uninstalling.
Transfer Data to DVR and Display Center of HQ through Camera.
Storing Data for Security Purpose and Society welfare.