Having more than five years of experience of CSR, sales and Patient Support Representative. Currently working in a US base Health care IT company as PSR and giving Human Resource Support to US office.
Schedule appointment.
Eligibility Verifications
Card charge
Office 365
Inbound calls
Managing the team
All kind of patient queries
Schedule 50 to 70 appointments
100+inbound calls a day
Email and chat support
All kind of patient queries
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 Deliver world class customer service and build customer satisfaction.
Provide effective and timely resolution of a range of customer inquiries
 Key Skills And Competencies Strong travel coordination skills.
 Experience of marketing local and worldwide travel destinations.
 Composing and selling best Umrah and Hajj packages for customers with best Customer Service.
 Managing Sub Agencies & Trading Partners Regarding different operations.
 Giving Training to juniors for Customer Support and providing knowledge of Travel Industry.
 Managing Calls and Inquiries flow and distributions on floor.
 Introducing Useful strategies to the Company to generate good business