خلاصہ

I am an MBA in Finance, having strong grip over my subject. Currently working with one of the largest multinational organization. In addition to that also having strong grip over English in written and verbal. Having strong grip over MS Word (Excel, Word, Powerpoint) also can work in digital marketing tools. I have the capability to achieve my targets individual as well as team player.
Looking for better oppertunity where I can improve my skills and experience with the organization.

تجربہ

کمپنی کا لوگو
Senior Assistant
ZTBL
فروری ۲۰۱۹ - موجودہ | Islamabad, Pakistan

Making outbound calls on different projects.
Answering calls within assigned time limit with quality service.

کمپنی کا لوگو
Customer Services Officer
CMPak Pvt Ltd (ZONG)
جون ۲۰۱۳ - فروری ۲۰۱۹ | Islamabad, Pakistan

Serving Customer over helpline with high level of quality service with in given time.
Upselling to every customer.
Cross selling.
Catering customet\'s complaint.
Performing requests after proper verification.

کمپنی کا لوگو
Intern
CMPak Pvt Ltd (Zong)
نومبر ۲۰۱۲ - مئی ۲۰۱۳ | Islamabad, Pakistan

Worked in Finance Tax and Revenue Assurance.
Sales and income tax.
Providing tax certificates to vendors.
Depositing sales and income tax in Pakistan and AJK.
P2P analysis on daily and weekly basis.
Product activation.

کمپنی کا لوگو
Intern
The Bank Of Khyber
فروری ۲۰۱۲ - اکتوبر ۲۰۱۲ | Dera Ismail Khan, Pakistan

Account Opening.
Online remmittences.
Customer Service Desk.
Assist in Loan Extention.

کمپنی کا لوگو
Intern
Allied Bank Limited
جولائی ۲۰۱۰ - اگست ۲۰۱۰ | Dera Ismail Khan, Pakistan

Account opening.
Online remmittences.
Customer services desk

تعلیم

Gomal University
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA FINANCE‎
فی صد 67%
2012
Gomal University
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, BBA‎
Accounting, Finance, Auditing
فی صد 64%
2009
BTE Peshawar
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ ان کامرس, D.Com‎
Accounting, Business Communication
فی صد 63%
2007
BISE Bannu
میٹرک / او لیول, سائنس, SSC‎
Computer Science, Mathematics, Chemistry
فی صد 64%
2005

پیشہ ورانہ مہارتیں

متوسط Accounts Software Command
متوسط Analytical Skills
ماہر Business Development Process
ماہر Caption Translation
ماہر Client Deailing
ماہر Conservation Awareness
ماہر CRM Command
ماہر Cultural Sensitivities
ماہر Customer Relationship Management
ماہر Data Analytics
متوسط eCommerce SEO
ماہر eCommunications
ماہر Field Data
متوسط Google Analytics
ماہر Handling Assignments
ماہر Hiring Team Building
ماہر Inbound Skills
ماہر Influential Communicator
ماہر Inside Sales
ماہر IT Products Knowledge
متوسط Legitimate Knowledge
متوسط MarketAssessment
ماہر Monitoring Analysis
ماہر MSSQL
ماہر Operational Tasks Handling
ماہر Process Operations Handling
ماہر Production Quality Monitoring
ماہر Pursuing News Stories
ماہر Quality Control Processes Command
ماہر Recruitment Advertising
متوسط Report Writing Skills
ماہر Representation Skills
ماہر RESTful APIs
ماہر Software Documentation Maintenance
ماہر Taxation Knower
متوسط The International Customer Service Standard
ماہر Times management
ماہر عمليات خدمة العملاء

زبانیں

متوسط پنجابی
ماہر سرائیکی
ماہر اردو
ماہر انگریزی