خلاصہ


Driven and committed professional with extensive 10 years of Customer Service and Administrative experience, seeking a full-time position to maximize my Administrative and Customer Service skills. Highly organized with exceptional decision making skills. Proficient at quickly learning new procedures and taking ownership of new projects.


پراجیکٹس

Berri Gas Aramco

تجربہ

کمپنی کا لوگو
PROJECT ADMINISTRATOR (IN CHARGE)
SENDAN INTERNATIONAL COMPANY
اگست ۲۰۱۷ - اگست ۲۰۱۸ | Jubail, Saudi Arabia


Responsibilities included:
Mainly responsible for the Site Administrator at Saudi Aramco BERRI GAS / SADARA DOW Projects.
Supervise general administration and managing task independently.
Participating weekly management meeting and update management regarding site activities
Email Correspondence with client
Collaborating with different departments and helping contractors run projects smoothly
Mobilize / demobilize manpower & equipment for the project.
Preparing schedule for staff and workers pick & drop from different camps to project site.
Monitor all vehicle assign for project and maintenance.
Prepare documents for employees Site IDs  and submit to the concerned authorities.
Collect Site IDs maintain record and issue to the employees.
Preparation of gate passes for vehicles and materials.
Prepare Weekly & Monthly Site Activities Report and submit to the Head Office.
Arrange safety (HSE) induction for employees before mobilization at site.
Monitor and maintain employee\'s safety passport.
Responsible arrangement of employee\'s training scheduled by the Head office.
Ensure implementation of company policy at the project site
Maintain petty cash for petty purchases of the project.

کمپنی کا لوگو
PROJECT ADMINISTRATOR (IN CHARGE)
AL-ALWAN CONTRACTING & MAINTENANCE CO. LTD., AL-KHOBAR. SAUDI ARABIA
اکتوبر ۲۰۱۳ - جون ۲۰۱۷ | Khobar, Saudi Arabia


Handling various projects in Oil, Gas and Refinery, Petrochemical Plant industry. Undertake general administrative duties including: 
Issuance of IDs/ Vehicles Stickers /Temporary Gate passes, in order to mobilization of Engineers/ Skilled worker & Helpers at different onshore sites.
Handle/Manage ARAMCO Portal.
Performing basic administrative functions such as external/internal Email correspondence, faxing, coping, and completing forms / requests and filing.
Participating actively in conducting assessment and identifying/evaluating requirements, operational compliance prior to the commencement of a project
Conducting Safety Orientations Training Program for internal/ external manpower’s & Engineers
Issuance of Work Permit Receiver /Fire Watch/Stand By man/ Certificates for internal Skilled Workers
Assist the project controller in terms of preparing project documents and reports

کمپنی کا لوگو
CUSTOMER RELATION OFFICER, TELENOR CONTACT CENTER (CUSTOMER SERVICE)
Abacus Consulting
فروری ۲۰۰۸ - جون ۲۰۱۰ | Lahore, Pakistan


Responsibilities included:
Expertise on Siebel Application and AVAYA stations.
Expertise on CRM system.
Solving up customer queries on calls.
Helping agents in operating Siebel Application and solving up errors.
Meeting daily targets in customer service with quality
Up sell Value added services to the customers
Provided maximum sales on calls
Team coordination to get good score in Month End Report

کمپنی کا لوگو
ADMINISTRATION OFFICER
MANARAT AL JAZEERA (HVAC), AL-KHOBAR, SAUDI ARABIA
نومبر ۲۰۰٦ - فروری ۲۰۰۸ | Khobar, Saudi Arabia


Responsibilities include:
Preparing B.O.Q,S
Issuing purchase order (P.O)
Preparing quotations
Internal office memos
Prepare contracts for suppliers as advised
Manage the filing, storage and security of documents
Respond to inquiries
Manage repair and maintenance of computers and office equipment
Supervise customer services and respond to customer inquiries
Assist with preparation and advertising of contract documents
Administer contracts maintain the leave management system

کمپنی کا لوگو
LOGISTIC / SHIPPING COORDINATOR
SAUDI ARABIAN DUCTILE IRON PIPES CO. (SADIP) - (AMIANTIT GROUP OF CO.)
نومبر ۲۰۰۴ - اکتوبر ۲۰۰٦ | Dammam, Saudi Arabia


Undertake general administrative duties including:
Arranging Transportation and forwarding services for all orders to ensure material is deliver on time.
Issuing Shipping Advice for Client.
Writing Daily Shipping Report.
Writing Transportation Report.
Coordinate Import & Export QATAR/ BAHRAIN / UAE.
Expedites all critical order within local subcontract vendor
Filing, copying and faxing
Collation & distribution of minutes, reports and other documents
Dealing with incoming and outgoing mail and general emails
Maintain the central filing system, general database and archive

تعلیم

Charted management Institute (CMI) East London, UK
ڈپلوما, Dipmloma in business management‎
مکمل
2013
Punjab College of Information Technology Lahore, Pakistan
انٹرمیڈیٹ / اے لیول, , ‎
Intermediate In Computer Sciences (ICS)
2003

پیشہ ورانہ مہارتیں

ماہر Adminstration
ماہر Analytical & Problem Solving
ماہر Civil Works
ماہر Compliance
ماہر Cooordination Skills
ماہر Coordination Skills
ماہر Documentation
متوسط Excellence Standard
ماہر Interior And Architecture
ماہر Lab Knowldge
متوسط Legal
ماہر LMP
ماہر Logistics
ماہر Materials Knowledge
ماہر Microsoft Excel
ماہر Oracle Siebel CRM, MS Access
ماہر Proficient In Computer Using
ماہر Project Administration
ماہر Pulic Dealing
ماہر Record Keeping
ماہر site supervisor
ماہر Strategic Planning
ماہر Supervision
ماہر Team Leading
ماہر Team Management
ماہر Technical & Proposal Writing
ماہر Verbal Written Skills

زبانیں

متوسط عربی
ماہر اردو
ماہر انگریزی

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