Experienced Administrative and Human Resources Specialist with 5+ years of experience in SAP SuccessFactors and SAP S4 HANA. I have worked with Philip Morris International, where I achieved significant cost reductions in HR and administrative functions. Core skills include data analysis, project management, and employee relations. Accomplishments include streamlining the onboarding process, resulting in a 25% reduction in time-to-hire. Recently returned to the workforce after a career break and eager to apply my skills and experience to new challenges.
- Provides heavy input into the budgeting process relating to office expenses, events coordination, and supplies.
- Provide administrative support to executives and other staff members, including drafting correspondence, preparing reports, and managing records of ingoing and outgoing mail.
- Manage office supplies and equipment, including ordering supplies using SAP for PR requisition, maintaining an inventory, and coordinating equipment repairs and replacements.
- Daily, weekly and monthly staff roasters.
- Supervise janitorial staff and kitchen staff for smooth operation.
- Oversee office maintenance and repairs, including managing vendor relationships and ensuring compliance with safety regulations and building codes.
- Manage office budgets and expenses, including preparing and monitoring budgets, processing invoices, and reconciling accounts.
ACHIVMENTS
I. Successfully led the migration of administrative functions to SAP, resulting in a 30% reduction in processing time and a 20% decrease in errors.
Handling office tasks, such as filing, generating reports and presentations, setting up for meetings.Ensure smooth building operations.Handling all stationary, pantry reordering and supplies.Timely audit on returnable and non-returnable gate pass.Screening phone calls and routing callers to the appropriate department.Maintain polite and professional communication via phone, e-mail, and mail.Anticipate the needs of others in order to ensure their seamless and positive experience.
Ask for identification and ensure that the provided credentials are accurate and as per policy.
Recognized for ability to handle and resolve confrontational guest situations. Answer multiple phone calls.
Explain appropriate use of keys and ensure that guests are satisfied.
Communicated between all departments regarding relevant issues.
Answered telephone calls and email inquiries.
Fulfilled all GSA responsibilities using strengths in interpersonal and communications skills Responded & took action concerning guests\' complaints.
Update database with all new and additional guest information.
Maintain communication with other departments to ensure quality service.
Trained the new Joiners on soft skills, grooming.
Worked with supervisors and duty managers regarding serious issues, client feedbacks, came up with an action plan.
* Emailing
* Documentation
* Take query from Airlines and quotes to customer with profit rate
* Operate printing machine
* Operates scanning machine
* Operates Typewriter
* Maintain daily records of shipments
* Report to CEO
* Calls Customers to produce liability
* Maintain MIS Daily report to team leader
* Follow Up on Customers
Collect Fees
Issue bank receipt
Pay salary