خلاصہ

Qualities and a diverse set of skills like time management, interpersonal and organizational skills are essential, and balancing various tasks (multitasking) while performing day-to-day duties.

پراجیکٹس

Trainig By Army
Anger Management Training

تجربہ

کمپنی کا لوگو
Transfer Officer
Bahira Town Lahore
ستمبر ۲۰۲۱ - موجودہ | Lahore, Pakistan

Working as Transfer officer.
RESPONSIBILITIES
Working in Transfer Department.
• File transfer, plot, house, shop (Change of Ownership)
•Payments audit
• File audit
• Data entry
• Record maintaining
• File scanning
• Daily reports.

کمپنی کا لوگو
Ufone
Coca Cola beverages Pakistan Ltd.
اپریل ۲۰۱٦ - اگست ۲۰۲۱ | Lahore, Pakistan

For 4 years and 05 months worked with Ufone As a Customer Care Representative on the project Of Coca-Cola Private Limited in Lahore since 23 April 2017 to 28 February 2019.Responsibilities. Listen to the customer’s requirements carefully over the Call, acknowledge the issue, log the complaint, and send it to SAP for relevant query. Give TAT to customer and follow up, send the mail To concern as long as report to supervisor and Arrange curtsey call back to customer for the feedback and satisfaction . Training for agents regarding SOP new updates and System usages, QA monitoring.

کمپنی کا لوگو
Team Coordinator/ Customer Care Representative
Mobilink GSM (PMCL)
دسمبر ۲۰۱۳ - دسمبر ۲۰۱٦ | Lahore, Pakistan

3 Years worked in Mobilink on inbound, outbound and
Multiple projects since 19/ December/2013 till
31/ December/2015 in Lahore..
Responsibilities.
(Outbound) Upselling project, Billing project, change
Of ownership project, Customer Feed Back (CFL) Back-
End.
(Inbound) Worked as Team Coordinator and with the
Excellent Teamwork skill.
Trainings, QA monitoring, take calls over the helpline

کمپنی کا لوگو
Assistant Account
Siddiqi Flour Mills
مارچ ۲۰۰۹ - ستمبر ۲۰۱۱ | Lahore, Pakistan

2 Years worked with Siddiqui Roller Floor Mills as an
Assistant accountant in Mirpur Khas (Sindh) since
2009 till 2011.
Responsibilities.
Maintain cash book, general ledger, vouchers on daily
Bases, Filing and documentation.
Maintain arrival and consumption record on Appendix.
Record of adherence and maintain salary record.
Maintain records of product arrival, delivery and
Gate passes.
Worked as storekeeper in production.
Payments recovery.

تعلیم

University of Sindh
بیچلرز, , B.Com‎
Matriculation with Arts
CGPA 3.0/4
2010
Economics University of Sindh Jamshoro
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, BCom‎
Advance Accounting, Economic Problem Of Pakistan, Auditing
CGPA 2.4/4
2010
Shah Abdul Latif University
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), F.Sc Pre-Engineering‎
Physice, Cheemistry, Biological Sciences
فی صد 75%
2007
BISE
میٹرک / او لیول, سائنس, Matric in Science‎
English, Mathematics, Physics
فی صد 60%
2005

پیشہ ورانہ مہارتیں

ماہر Adobe Illustrator
ماہر Adobe Premiere Pro
ماہر Branch Support.
ماہر Conservation Awareness
ماہر Customized Adaptation
ماہر Front Office Support
متوسط Handling Assignments
ماہر Recruitmemt* Sourcing * Onboarding *Headhunting
ماہر Sabre Command
ماہر Travel Sales
ماہر رعاية العميل
ماہر عمليات خدمة العملاء

زبانیں

ماہر پنجابی
متوسط سندھی
ماہر اردو
ماہر انگریزی