Having extensive technical experience in Telecom/IT industry resources with vast experience in
Widows Server and Network management Support. I have in Depth knowledge of providing
Network troubleshooting services for both software and hardware issues. I have administrative
skills on Microsoft Windows environment
Human Resources (HR):
1: Manage the end-to-end recruitment process, from sourcing candidates to onboarding new hires.
2: Implement and enforce HR policies, ensuring compliance with labor laws and company regulations.
3: Oversee employee performance evaluations, feedback sessions, and performance improvement plans.
4: Facilitate employee training and development programs to enhance skills and maintain a skilled workforce. 5: Resolve employee conflicts, address grievances, and ensure a positive work culture.
Information Technology (IT):
1: Supervise the IT infrastructure, including hardware, software, and network systems, to ensure seamless operations.
2: Coordinate with IT vendors and service providers for support and maintenance of office technology.
3: Implement data security measures to safeguard sensitive information and protect against cyber threats. 4: Support employees in troubleshooting technical issues and providing IT-related training as necessary.
Administration:
1: Oversee day-to-day administrative tasks, such as office supplies management, equipment maintenance, and vendor relationships.
2: Develop and maintain office policies and procedures, streamlining processes to improve overall efficiency. 3: Manage office space and facility needs, ensuring a clean, safe, and comfortable working environment.
4: Plan and coordinate company events, meetings, and conferences, as well as travel arrangements.
◦ Managing Domain Controller.
◦ Managing Exchange server.
◦ Managing DNS records in Public and private DNS.
◦ Installation and Configuration of VPN Server.
◦ Installation and Configuration of Web server on Linux.
◦ Installation and Configuration of Owncloud server on Linux.
◦ Ports forwarding on firewalls.
Major Responsibilities
▪ Configurations of switches and Firewall.
▪ Troubleshooting, resolving network connectivity, & Solve Computer software and hardware
related problems.
▪ Managing IP Phones (Vonage).
▪ Install and managed Hyper V.
▪ Create and Manage Group Policy.
▪ Deploy and Managed NFS sharing.
▪ Install and Managed RDS (Remote Desktop Session).
▪ Deploy, Manage and Maintain Server Configuration.
▪ Managed and Maintain Network Infrastructure.
▪ Implementation of firewall and managing server.
▪ Create and Managed Outlook Mail Server.
▪ Deploy and managed Conference Session.