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تجربہ
Collection Officer
Making outbound and/or taking inbound calls.
Monitor & follow up of delinquent accounts.
Review and make arrangement with client to pay their liability through installments.
Resolve customer's disputes and escalate to the bank if required.
Sorting and enquiry of delinquency of customers.
Implement strategies & streamline collections process to ensure the portfolios are effectively managed.
Call customers, advise them about the consequences for failure to make the payments and convince them to
make the payments.
Prepare weekly collection reports and plan the strategies to be used, to improve the collections.
End of the month collection discussion with Team mates, Team leader and Bank's agency managers.
Negotiating payment terms with customers.
Sharaf Group of Shipping Company ( Pak Pacific
Accounts Executive
Preparing Lift On/Off Payment Receipts in System (Climax) and controlling of its physical collection.
Preparation of daily Gate event and Stock reports for head office and for shipping lines.
Preparation of weekly revenue reports & container handing reports for head office
Preparation of Lift On/Off Collection reports for Finance department.
Handling Cash & Pay orders.
Check all cash collection with daily movement.
Monitoring of Daily Collection of customers, its reconciliation in system and deposit in Bank Account in KHI
office.
Co-ordination with all shipping lines. ( WEC / MSC / TSL / DAL )
Coordination with operation department for maintains inventory and containers utilization according to line
instructions and FIFO method.
Submitting Daily Cash Collection reports & Bank Deposit Summary Detail to Finance & Accounts Departments.
Daily Container Movement & Line Stock Position Reporting To Our Principle Shipping Lines.
Preparing daily reports and producing weekly / monthly stats for management review.
Contribution to the team performance, development & effective working relationship with the Management.
