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خلاصہ
• Proactive, self-starter and a strong team player in Toyota Garden Motors Pvt Ltd & ZXMCO Pakistan Pvt Ltd, Yamaha Motor Pakistan Pvt Ltd.
• Proven Dependable, organized, and hard working; willing to do whatever it takes to get the job done and on time.
تجربہ
Service Executive
· Look after dealers to achieve maximum customer satisfaction by service activities.
· Asist dealer management for development by identity dealer weakness in manpower skills.
· Monitoring dealers after sales performance.
· Preparation of after sales reports.
· Receiving and checking of warranty claim along with defective parts.
· Smooth operational of warranty procedure.
· Assurance of claims settlement at warranty dealers.
· Minimize claim delivery lead time for customer … for functional 24 hours & cosmetic 4 days
· 10 Worst analysis & claim trends
· Dealers education /training for warranty
· Technical feedback for market claims
· Lube & Parts dealer’s development.
