خلاصہ

Vast experience in Inbound Sales, Customer Service and Tech Support.
U.K , USA , Canada , Australia and Newzeland

تجربہ

کمپنی کا لوگو
Business Development Manager
Corcel
اپریل ۲۰۱۹ - مارچ ۲۰۲۰ | Lahore, Pakistan

Contacting worldwide business, generating prospects and eventually partnering with them to reduce their operational cost by outsourcing their operations.

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Manager Operations
Axial
مئی ۲۰۱٦ - مارچ ۲۰۱۸ | Lahore, Pakistan

Managed operation of a well running contact center.
Processing sales, documentation, managing work force.

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Supervisor
Green Origin Consultancy Services
جنوری ۲۰۱۳ - جنوری ۲۰۱۵ | Lahore, Pakistan

Hasan Hajj & Tours

Lead the team as a supervisor, helped them categorize clients, finding their travel needs and providing them with the appropriate travel plan

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Senior Information Officer
British Council Pakistan
جنوری ۲۰۱۲ - جنوری ۲۰۱۳ | Lahore, Pakistan

Have worked as senior information officer for British Council, providing customer services.
Helping students, providing information, replying to the e-mails

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Technical Support
MindBridge
مارچ ۲۰۰۹ - دسمبر ۲۰۱۱ | Lahore, Pakistan

Supervised a group of 30 agents and monitored quality providing international standards of customer service and technical support to large store chains in Uk, Australia and Newzeland

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Customer Service /Sales Executive
The Resource Group
اکتوبر ۲۰۰۴ - دسمبر ۲۰۰۸ | Lahore, Pakistan

Answered inbound calls, providing technical support and upselling.
Promoted to Team Lead and managed team of 25 agents.
Moved to Quality and worked as Quality Assurance Executive

تعلیم

University of the Punjab
بیچلرز, بیچلرز ان لاء, LLB‎
Law Of Torts
درجہ A
2021
Punjab University
بیچلرز, بیچلرز ان آرٹس, B.A‎
English
درجہ D+
2017
Divisional Public School
میٹرک / او لیول, سائنس, Nasir Khilji‎
Physics Chemistry Computer Maths English Urdu
فی صد 68%
2001

پیشہ ورانہ مہارتیں

ماہر Amazon Cloud Front
ماہر Customer Services
ماہر Quality Assurance Processes

زبانیں

ماہر انگریزی

Nasir آپکے جاننے والے

Ramish Farooqi
Mindbridge