خلاصہ

I am currently working as a Customer Service Officer at
Gulzada Groups of Travel. My role encompasses a variety
of responsibilities including public relations, customer
engagement, and communication with agents. I explain
our travel packages and services to clients, assist in
recovering payments from both agents and customers,
and handle visa processing. Additionally, I manage
ledger adjustments for our clients and customers to
ensure accurate and up-to-date financial records. My
diverse skill set and dedication to customer satisfaction
have equipped me to handle various aspects of
customer service effectively and efficiently.

پراجیکٹس

Peace Education

تجربہ

کمپنی کا لوگو
Customer Service Officer
Gul Zada Groups of Travels pvt Ltd.
نومبر ۲۰۱۸ - موجودہ | Charsada, Pakistan

I am currently working as a Customer Service Officer at
Gulzada Groups of Travel. My role encompasses a variety
of responsibilities including public relations, customer
engagement, and communication with agents. I explain
our travel packages and services to clients, assist in
recovering payments from both agents and customers,
and handle visa processing. Additionally, I manage
ledger adjustments for our clients and customers to
ensure accurate and up-to-date financial records. My
diverse skill set and dedication to customer satisfaction
have equipped me to handle various aspects of
customer service effectively and efficiently.

تعلیم

Bacha Khan University Charsadda KPK . Pakistan
ماسٹرز, ماسٹرز ان آرٹس, M.AEconomics‎
Economics
2021
Bacha Khan University Charsadda
بیچلرز, , Master In Economics‎
فی صد 55%
2021
Professional Skill Education Council
ڈپلوما, ‎
Information Technology
مکمل
2019
Bacha Khan University Charsadda KPK . Pakistan
بیچلرز, بیچلرز ان آرٹس, ‎
Economics
2018
Bacha Khan University Charsadda
ماسٹرز, , B.A‎
فی صد 54%
2018
BISE Peshawar
انٹرمیڈیٹ / اے لیول, , F.Sc Pre-Engineering‎
فی صد 67%
2013
BISE Peshawar
نان میٹرک, Matric in Science‎
مکمل
2011
Institute of Chartered Accountants of Pakistan
سرٹیفیکیشن, CA‎
Accounting & Finance, Taxation, Managment
نامکمل

پیشہ ورانہ مہارتیں

ماہر Accounts Administration
متوسط British Accents
ماہر Cash Handeling
ماہر Database Management
ماہر eBay Account Handling
متوسط Event Marketing Strategies
ماہر Handling Assignments
ماہر Listening to Customers
ماہر Microsoft Excel
ماہر Relations Management
ماہر Sales Tax Command
ماہر Social Media Marketing
ماہر Taxations Knowledge
ماہر Transaction Record Management
ماہر Typing

زبانیں

ماہر اردو
ماہر پشتو
ماہر انگریزی