خلاصہ

I am an experienced professional in call center industy and can be a valuable part of any company I join. 


پراجیکٹس

Office Administration
Database Administrator

تجربہ

کمپنی کا لوگو
Supervisor Customer Success Team
Live Chat WorldWide
اگست ۲۰۲۰ - موجودہ | Lahore, Pakistan


کمپنی کا لوگو
Customer Service Representative
Live Chat WorldWide
فروری ۲۰۲۰ - جولائی ۲۰۲۰ | Lahore, Pakistan


کمپنی کا لوگو
Patient Service Specialist
Ascend BPO
جون ۲۰۱۸ - ستمبر ۲۰۱۹ | Lahore, Pakistan


My job was to take inbound calls and make outbound calls. It was a US-based project and I was dealing with medical doctors' offices, their patients, and medical insurances.

کمپنی کا لوگو
Team Coordinator
Mindbridge Pvt. Ltd.
اپریل ۲۰۱۷ - جون ۲۰۱۸ | Lahore, Pakistan

I started this job as a customer service representative but was promoted to be a Team Coordinator.

کمپنی کا لوگو
Internship
Dunya TV
جون ۲۰۱٦ - جولائی ۲۰۱٦ | Lahore, Pakistan


I worked for Digital Archive Department as an internee and my responsibility was to translate news packages into the English language and digitalize the content. 

کمپنی کا لوگو
Sales Executive
Mindbridge Pvt. Ltd.
نومبر ۲۰۱۵ - مئی ۲۰۱٦ | Lahore, Pakistan


I worked here until I had to go for an internship which was an academic requirement. 

کمپنی کا لوگو
Teacher
Oxford School System
جون ۲۰۱۱ - فروری ۲۰۱۴ | Lahore, Pakistan


I worked here as a part-time teacher. 

تعلیم

Beaconehouse National University
ماسٹرز, ماسٹرز ان سائنس, ‎
FIlm & Television
2021
Forman Christian College
بیچلرز, بیچلرز ان آرٹس, B.A (hons)‎
Mass Communication
2019

پیشہ ورانہ مہارتیں

ماہر Active Listening
متوسط Administrative Office Support
متوسط Bookkeeping+
متوسط Business Sales Strategy
ماہر Chat Support
ماہر Client Contact
ماہر Committed Customer Services
ماہر Committed to Customer Satisfactio
ماہر Customer Acquisition Skills
ماہر Customer Commucation
ماہر Customer Communication
ماہر Customer Handling
ماہر Customer Satisfaction
ماہر Customer Service Operations
ماہر Customer Service Representative
ماہر Customer Service Representatives
ماہر Customer Support
ماہر Customer Support Operations
ماہر Data Entry
ماہر Doodle
ماہر English
ماہر Global Customer Services
ماہر Inbound Lead Generation
ماہر Manage Costumer Queries
متوسط Marketing AssessmentMarketing Assessment
ماہر Online Research
ماہر Team Coordination
متوسط Voice & Accent
ماہر Written Oral Communication

زبانیں

ماہر پنجابی
ماہر اردو
ماہر انگریزی