خلاصہ

Thank you for taking the time to review my CV. I am a highly motivated individual with 10 years
of experience in the banking industry have developed a strong work ethic and exceptional
communication skills. My experience in retail banking has allowed me to provide excellent
customer service to clients, and I always strive to provide satisfactory services. Additionally, I
have a keen eye for detail and am a quick learner, which allows me to take on new challenges
with ease. With my technical skills, analyzing abilities, and problem-solving skills, I am confident
in my ability to work in any organization and challenging environment.

پراجیکٹس

Prime Minister Youth Business Loan
Finance in Merchandise
Finance Against Trade Receipt
Standing Instructions at Collection Accounts
Gold Finance

تجربہ

کمپنی کا لوگو
Operations Manager
HBL MICROFINANCE
جون ۲۰۲۳ - جولائی ۲۰۲۳ | Karachi, Pakistan

Overallresponsible forsmooth branch operations by ensuring compliance with operations
policies, procedures l, applications, databases and prudential regulations, and other
instructions/guidelines circulated from time to time.
• Responsible for effective execution of all operational processes as per laid down
procedures.
• Ensure opening and maintenance of accounts as per operations manual and KYC/AML
procedures.
• Ensure remittance and cash management align with operational standards in the branch
operations manual.
• Responsible for and management of proper record of vault keys, security stationery, etc.
Control and monitor the insurance of cash in the vault/cash in transit, etc.
• Responsible for handling pension books as per the laid down procedure.
• Responsible for handling cheque books issuance/maintenance etc.
• Maintain strong coordination and liaison with reporters to effectively discharge their
duties.
• To check the timely accuracy of GL heads used for daily postings i.e., expenses, etc.
• To ensure disbursement to borrowers as per the bank\'s approved procedures.
• To ensure proper upkeep of branch security systems fire extinguishers and security alarms
at all times.
• To ensure that clearing settlement accounts are balanced daily.
• To ensure proper security and compliance of passwords and system management as per strict controls and policies.
To ensure that ATM transactions are reconciled daily and claims are settled as per TAT

circulated by SBP from time to time.
• To ensure management and delivery of captured cards as per process and TAT circulated
by SBP from time to time.
• To ensure maximum uptimes of ATMs.
• To ensure building a complaint culture of adherence to prudential regulations, applicable
laws, and bank policies/procedures.
• To make sure that bank accounts are reconciled properly

کمپنی کا لوگو
Operations Officer
First Women Bank Ltd.
مارچ ۲۰۱۸ - اپریل ۲۰۱۹ | ICT, Pakistan

Clearing department (inward, outward, intercity)
• Account Opening/Account closing/Account Activation/Account Updating
• Cheque Book issuance
• KYC’s/Customer Risk Profile updating
• Daily reporting of AML anti-money laundering exceeds
• Weekly Cash Transaction Reporting and monthly AML reporting
• Monthly structure Transaction Reporting
• Prepare tax return and upload the same on the FBR site
• Remittances
• Prepare monthly customer salaries lists

کمپنی کا لوگو
Core Banking Application Support Officer
First Women Bank Ltd
جولائی ۲۰۱۳ - جنوری ۲۰۱۸ | Karachi, Pakistan


Supporting all branches and resolving the issues related ABII modules i.e. core parameters, retail banking, locker management, vault management, fixed deposits, correspondence, clearing, cheque management, remittances, advances, signature cards, processing of EOD/SOD. Inquiry, reports, spooler. Insertion of KIBOR rates, Indicative Rates. Checking of updates on MOCK server. Prepare CRF (change request form), RS (required specifications) for enhancement and creation of new reports in ABII and MIS. Perform User Maintenance tasks i.e. creation of new ID\'s, User Roles, assigning loan Disbursement limits, reset password, reset trespass, create committee for verification and approval of loan. Communicatingthe issues to ASD (Auto Soft Dynamics) and helping till the issues are resolved.  Preparing and sending MIS fortnightly/monthly/quarterly/annual data to all branches.Opening GL heads and products on ABII.Supporting to GOLD FINANCE PRODUCT, Supporting and resolving the issues of PMYBL (Prime Minister Youth Business Loan)PRODUCT Other special tasks assigned by Project Manager/Department Head.

کمپنی کا لوگو
Remittance Officer
First Women Bank ltd
جنوری ۲۰۱۳ - جولائی ۲۰۱۳ | Karachi, Pakistan

Pay order/Pay slip/DD/TT/MT/Outward Inward Bills Collection manually and at ABII
• Balance Pay order Pay slip ledger on daily basis
• Prepared Quarterly/Half Yearly statements of Remittance
• Reconciled the Pak Account Head Office entries.

کمپنی کا لوگو
Operations Manager Operations Officer
First Women Bank ltd
اگست ۲۰۰۹ - جنوری ۲۰۱۳ | Karachi, Pakistan

Supervise the Branch staff, implementation of Prudential Regulation of SBP
• KYC (Know Your Customer). • Account Opening/Closing
• Monthly salary/bonus of staff
• Tax statements • Prepared monthly/quarterly/half yearly/annually statements of
deposits
• Cash checking and Balancing
• Reconciliation
• Inward Clearing
• Updating the customer records at ABI and Manually
• Verify the utility bills scrolls on daily basis
• Prepared and Posting all vouchers cheques Pak Account Entries at ABI
• Account opening and closing
• Prepared deposits statements
• Prepared profit statements
• Prepared TDR/SNTD TT/MT
• Inward & Outward Clearing, Tax statements
• NAB (inquired the suspicious account holder details)
• Pay order pay slip and balancing the same on fortnightly basis.

کمپنی کا لوگو
Assistant Monitoring & Evaluation In charge
Women development Department.Govt of Sindh
مارچ ۲۰۰۷ - جون ۲۰۰۷ | Karachi, Pakistan

Reporting on Events and Women Related Issues
• Documentations for case studies and complaints
• Event Planning & Management
• Financial reports and Bills Preparing
• Close Coordination with Stakeholders Complainants and other line
departments.
• Assist and Worked with Minister, and Director Level officers.
• Record Keeping for all department-related documents.

کمپنی کا لوگو
Statistical Assistant
Federal Bureau of Statistics (FBS)
نومبر ۲۰۰٦ - مارچ ۲۰۰۷ | Karachi, Pakistan

Assisted in Planning Surveys
• Conducted household Surveys and Interviews
• Data Collection & Analysis
• Reporting on field surveys and activities

تعلیم

University of Karachi
ماسٹرز, ماسٹرز ان آرٹس, Masters in Economics‎
International & Current Affairs
فی صد 54%
2008
University of Karachi
بیچلرز, , B.Com‎
فی صد 55%
2003
KARACHI BOARD
انٹرمیڈیٹ / اے لیول, , I.Com‎
فی صد 55%
2000
KARACHI BOARD
میٹرک / او لیول, , SSC‎
فی صد 70%
1998

پیشہ ورانہ مہارتیں

ماہر 4 Knowledge of Taxation
ماہر Accounnts Management
ماہر Account Reconciliation
ماہر Accounting
ماہر Accounting+
متوسط Accounts
ماہر ADC Ops
متوسط ADC Reconciliations
ماہر Admission Handling
متوسط Advance Excel
متوسط Agile Project Management
ماہر Analyst Functions Skills
ماہر Analytical
ماہر Analytical and Numerical
ماہر Analytical Skills
ماہر Answering Inquiries
ابتدائی Atlassian Jira
ماہر Bank Reconciliation on
ماہر Banking
ماہر Banking ADC
ماہر Boutique Knowledge
ماہر Branch Accounting
ماہر Branch Administration
ماہر Branch Banking
ماہر Branch Licensing Policy
ماہر Branch Management
ماہر Branch Operations Management
ماہر Brand Activation
متوسط Brand Awareness
متوسط Brand Management
ماہر Branding
متوسط BTL
ماہر Building And Maintaining
ماہر Business Analysis
ماہر Business Development Skills
ماہر Business Development Strategies
ماہر Candidate Must Possess Management
ماہر Client Attraction
ماہر Client Management
ماہر Client Relationship Maintaining
ماہر Commercial Retail Banking
ماہر communication & networking
ماہر Communication Skills
متوسط Competency Based Training
ماہر Competent IT Skills
ماہر Complaints Dealing
ماہر Compliance Assessments
ماہر Computer Literacy
ماہر Computer Operations
ابتدائی Computing Proficient

زبانیں

ماہر اردو
ماہر انگریزی
ماہر سندھی

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