Crop Picture
NOTE: Do not upload any image that violates our Picture Policy. Doing so will result in the removal of the concerned image without prior notification.
خلاصہ
Self-motivated and energetic professional backed by almost 6+ years of demonstrated expertise in Banking Industry. Possesses expertise in Branch Operations with extensive knowledge of standard operating procedures and KYC guidelines.
Task-focused professional highly skilled in collaborating with all members of organization to achieve business objectives. Instrumental in streamlining and improving processes, enhancing productivity and implementing solutions conversant with developing and implementing policies and procedures.
Diligent professional with outstanding communication skills to establish relationships with customers while ensuring best customer service values are observed, Have demonstrated ability to plan and prioritize workflow to meet established deadlines.
Team Building Team Work Process Optimization Analytical Adaptability & Innovation Interpersonal Skills Operations Strategy & Leadership Communication Training & Development Data Mapping Solution Provider Problem Solving Confluence MIS Reporting Communication Microsoft Office Aptitude And Desire To Learn New Technologies Quick Leaner And Very Motivated To Continually Upgrade My Knowledge Very Reliable And Organized Person With Extremely Strong Work Ethics.
تجربہ
Officer Branch Operations
Open /Monitor Opening Of Accounts (Local & Foreign) Accordance With Guidelines Provided By SBP.
Periodic Review Of KYC.
Handling Cheque Book Receiving, Enter And Delivered To Customer And Maintain Undelivered Cheque Books MIS.
Manage Stop Payment Requests Of Customers And Timely Follow-Up All Outstanding Items.
Have Sufficient Knowledge About Account Management Pay Order, Fund Transferred, Clearing Cheque And CBC Confirmation Of Online Customer.
Maintain ATM Capture Cards.
Manage Locker Operation.
To Operate Western Union, Money Gram, RIA & Xpress Money Software To Facilitate Home Remittance For The Customers.
To Obtain Basic Essential Personal Information Of The Customers And Further Strength Business Relationships With Prospects.Have Sufficient Knowledge About The Banking Products And Services And Respond To All Inquiries Accordingly.
Provide Splendid Customer Services To Customers In A Friendly And Courteous Manner At All Times.
Improve Customers’ Banking Experience With The Bank By Ensuring That The Customers Are Attended To Promptly And All Their Challenges Are Resolved Without Delay.
Ensure That All The Bank’s Policies And Procedures, Code Of Conduct And Regulatory Guidelines Are Strictly Complied With In The Process Of Discharging Duties.
Ensure That Customers’ Confidential Information Is Properly Protected And Only Used For Official Purposes.
Maintain all customers records related to Enhance Due Deligence.
Customer Sercives Officer
Open /Monitor Opening Of Accounts (Local & Foreign) Accordance With Guidelines Provided By SBP. Periodic Review Of KYC. Handling Cheque Book Receiving, Enter And Delivered To Customer And Maintain Undelivered Cheque Books MIS. Manage Stop Payment Requests Of Customers And Timely Follow-Up All Outstanding Items. Have Sufficient Knowledge About Account Management Pay Order, Fund Transferred, Clearing Cheque And CBC Confirmation Of Online Customer. Maintain ATM Capture Cards. Manage Locker Operation. To Operate Western Union, Money Gram, RIA & Xpress Money Software To Facilitate Home Remittance For The Customers. To Obtain Basic Essential Personal Information Of The Customers And Further Strength Business Relationships With Prospects.Have Sufficient Knowledge About The Banking Products And Services And Respond To All Inquiries Accordingly.
Provide Splendid Customer Services To Customers In A Friendly And Courteous Manner At All Times.Improve Customers Banking Experience With The Bank By Ensuring That The Customers Are Attended To Promptly And All Their Challenges Are Resolved Without Delay.
Ensure That All The Banks Policies And Procedures, Code Of Conduct And Regulatory Guidelines Are Strictly Complied With In The Process Of Discharging Duties.
Ensure That Customers Confidential Information Is Properly Protected And Only Used For Official Purposes.
Maintain all customers records related to Enhance Due Deligence.
Administration Incharge
Administration Work.
