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خلاصہ
Hi Maqsood there...
I had done Intermediate from Rawalpindi Board. I also have completed the courses like Spoken English (IELTS preparation), Graphic Designing (03 months), IOSH, Nebosh, Basic Health and Safety Course from Vocational Training Institute Rawalpindi (08 months) and Course of Microsoft Office Management (06 months).
I have more than 10 years of working experience in a Software Company names as INNVENTE Software Development Solutions. Where I worked as a moderator for 4 years and then as a Office Assistant and Receptionist more than 5 years. I also worked as a Customer Service Representative in a call center too named as Delve Business Network.
Nowadays I am jobless and looking for a job.
تجربہ
Sales Man and Cashier
Operated cash register and maintained secure cash drawers, check and credit card transactions with excellent accuracy level to resolve discrepancies in daily totals.
Maintained current knowledge of store promotions and highlighted it.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledge assistance.
Conduct and maintained inventory counts by adding each item in stock and documenting in computer system to meet expected customers and sales levels and merchandise and organized shelves and racks.
Performed store opening and closing actions and kept accurate shift- change logs.
Demonstrate product features, answered questions and redirected objections to highlight positive aspects.
Developed and implemented promotional strategies targeting overstocked, high-profit or nearly expired merchandise to move items and boost revenue.
Office Assistant and Receptionist
Welcomed Office visitors and alerted staff to arrivals of scheduled appointments, offered assistance and answered questions to build rapport.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Created presentations, proposals, budget reports and bookkeeping for the use in meetings.
Interacted with customers by phone, emails or in-person to provide information and also answered multi-line phone system and greeted callers enthusiastically.
Delivered clerical support by handling range of routine tasks such as filing, copying and distributing mails and also maintained staff directory and company policy handbook for human resources department.
Moderator
Stay alert and active online and approving the pictures into their respective categories according to their image after reading the text written on them.
Gathered customer feedback to report leadership team and also communicate with client on Skype.
Remained up-to-date on workflow changes, operational guidelines and community standards to implement correct policies.
Moderated traumatic, sensitive and potentially offensive content to promote safe environment for users.
Trained support staff in site implementation, updating and maintenance procedures.
