خلاصہ

Highly trained and dedicated inventory and logistics specialist with years of experience in organizing and managing shipments and inventory. Proficient in coordinating barge orders and deliveries, monitoring and tracking shipments and documenting shipping expenses. Adept at performing customer follow-up services as required on a case-by-case basis.

تجربہ

کمپنی کا لوگو
Senior Officer Logistics
Sapphire Retail LTD
اکتوبر ۲۰۲۲ - جنوری ۲۰۲۴ | Lahore, Pakistan

Managing inward and outward of inventory and shipments.
Managing receiving, sorting, stacking and dispatch products.
Managing E Fulfillment.
Managing dispatch for online sales.
Handling of international orders.
Managing Returns.
Raising claims against shipments with short and damaged contents.
Managing supply chain from B To C ( Business To Consumer)
Last mile delivery.
3PL correspondence for smooth pickups and deliveries.
Payments and shipments reconciliation.
Ensuring of quality of product and service.
Logistics Management.
Inventory Management.
Maintaining system vs physical stock count.
Products Listings on shopify.
Maintaining an updated data base of all shipments delivered and return.
Staff scheduling.
Managing Omni centers.
Handling of DHL and FedEx Portals for international orders

کمپنی کا لوگو
Operations Executive
Laam.pk
جون ۲۰۲۱ - اکتوبر ۲۰۲۲ | Lahore, Pakistan

Leading and training the team.
Maintaining inward and outward of inventory.
Receiving, sorting, stacking and dispatching products.
Handling of online store selling fashion wearproducts.
Managing dispatch for online sales.
Managing E Fulfillment.
Managing supply chain from B To C. ( Business To Consumer)
Experience of handling 1700 plus orders on daily basis.
Experience of handling 2000 plus inward of units.
Handling of international orders.
Ensuring quality of product and service.
Operations and warehouse reporting.
Managing in transit shipments.
3PL correspondence and shipments reconciliation.
Inventory Management.
Team Management.
Logistics Management.
Shipment’s reconciliation.
Stock cycle count.
Maintaining system vs physical stock count.
Correspondence.
Cash handling.
Customer Services.
Products listings on shopify.

کمپنی کا لوگو
Operations Executive
Blue East (Orient Group Of Companies)
اگست ۲۰۱۹ - جون ۲۰۲۱ | Lahore, Pakistan

Handling Dispatch for online sales.
Managing stock leaves at warehouse.
Aligning pickups to courier partners accordingly.
Reconciliation of hold and delivered shipments.
Handling returns and exchange of orders.
Creating orders.
Generating Airway bills for orders.
Handling logistics issues.
Keeping follow-up of picked and unpicked orders.
Overseeing/Handling customer pre and post sales quires and issues.
Correspondence with warehouses, concern courier vendors and customers through email and phone.
Managing fleet to ensure same day delivery of orders pertaining to Lahore.
Coordinating with vendors to ensure smooth operations.
Strategies formation for effective operations department handling.
Handling online platforms of orient, reason and girl nine.
Handling of outsourced online platforms of Shahsawar and Waves to ensure smooth pickups from concern vendor and delivery to consignee.
Handling of orders on darraz.pk portal.
Making status report of orders on weekly and monthly basis.
Products listings on shopify.
 

کمپنی کا لوگو
Dispatcher
FedEx Gerry’s International
مئی ۲۰۱۸ - جولائی ۲۰۱۹ | Lahore, Pakistan

Leading the team of 20 couriers.
Fleet management.
Ensuring delivery of FedEx packings to customers on demand.
Receiving, sorting and dispatching out station import shipments deliveries.
Responsible for courier’s pickups and deliveries and ensuring that the standards of FedEx are being met.
Maintaining ongoing communications with clients.
Handling telephone calls.
Handling e mails.
Maintaining record of hold shipments and ensure that they are kept safely.
Reconciling cage of hold shipments twice a week.
Maintaining an updated database of all shipments deliveries and returns.
Resolve customer’s complaints in a timely manner.
Giving self-collection to customers who authorize self-collection and taking cash.
Address any issues with late or missing shipments or expected deliveries.
Receiving, sorting and dispatching passports according to their cities from UK VAC (Visa Application Centre).
Making operations overview report on daily basis to avoid any discrepancies.

کمپنی کا لوگو
Trainee manager operations
Burger king
جنوری ۲۰۱۷ - اپریل ۲۰۱۸ | Lahore, Pakistan

Leading and training the team. 
Welcoming guests. 
Scheduling staff. 
Handling guests complaints and issues. 
Opening restaurant. 
Managing opening tasks. 
Closing restaurant. 
Managing closing tasks.
Handling front counter.
Time management. 
Inventory management. 
Cash management. 
Home delivery management.
Sales management.
Quality management. 
Cost control management. 
People management. 
Staff scheduling. 
Taking temperature of products to make sure equipment’s are working properly and products are cooked properly. 
Ensuring compliance with licensing, hygiene, health and safety legislation. 
Handling equipment. 
Overseeing stock levels. 
Ordering stock. 
Making sure service is done according to the SOS of the organization. 
Ensuring cleaning of restaurant.

تعلیم

College of Tourism & Hospitality Management (COTHM)
ڈپلوما, Post Graduate Diploma‎
Hospitality & Tourism, Human Resource, Marketing
مکمل
2016
University of the Punjab
ماسٹرز, ماسٹرز ان آرٹس, Political science‎
International Law, Pakistan Studies, Public Administration
فی صد 50%
2015
University of Punjab
بیچلرز, بیچلرز ان آرٹس, Arts‎
Arts
2010

پیشہ ورانہ مہارتیں

ماہر Warehouse Managment
ماہر Strong Organizing and Planning skills
ماہر word,excel
ماہر 3PL
ماہر Accounts Administration
ماہر Administrative Processes Command
ماہر Build Strong Teams
ماہر Client Service Oriented
ماہر Computer Skill
ماہر Cooordination Skills
ماہر Customer Management
ماہر Deadline Driven
ماہر Delievry Planning
ماہر Dispatch Skills
ماہر Dispatches
ماہر Documente Maintenance
ماہر eCommerce
ماہر ECommerce Store Handling
متوسط Enterprise Resource Planing
ماہر Feedback Assessment
ماہر Fluent in English
متوسط Freight Forwarding Experience
ماہر Handle Operations
ماہر Interpersonal Leadership
ماہر Inventory Accuracy
ماہر Inventory Analysis
ماہر Inventory Control
ماہر Inventory Distribution
ماہر Inventory Management
ماہر Inventory Planning
ماہر Inventory System Handling
ماہر Issuance Receiving
ماہر LAST MILE DELIVERY
ماہر Manage Costumer Queries
ماہر Management Analysis 
ماہر Negotiations
ماہر Oder Management System
ماہر Online Store Management
متوسط Opera (Property Management System)
متوسط Oracle
ماہر Order Fulfillment
ماہر Order Processing
ماہر Outstanding Leadership
ماہر Quality Delivery
ماہر Record Keeping
ماہر SAP Supply Chain Command
ماہر Stock Management
ماہر Supply Chain
ماہر Time Management 
ماہر Vendor Co-ordination

زبانیں

ماہر پنجابی
ماہر اردو
ماہر انگریزی

Ali آپکے جاننے والے

Mohammad Waqas
Sozo Inn Private Limited M/s Luxus Grand Hotel Lahore