Experienced Key Holder / Supervisor with a demonstrated history of working in the retail industry.
Experienced Key Account Manager with a demonstrated history of working in the information technology and services industry.
Skilled in Customer Service, Data Entry, Office Administration/Reception, Job Scheduling, Training and Mentoring, Leadership and Team Building.
4. training new hires
6. customer orders
7. answering queries via call & email.
Ensured that company's products/services were provided in a top notch manner to the clients while working in an inbound call centre.
Answered queiries via call, chat and email.
Being the first point of contact for the clients, answered their queries and assisted them with appropriate information. Booked appointments as per the availability.