خلاصہ

Experienced Key Holder / Supervisor with a demonstrated history of working in the retail industry.
Experienced Key Account Manager with a demonstrated history of working in the information technology and services industry.
Skilled in Customer Service, Data Entry, Office Administration/Reception, Job Scheduling, Training and Mentoring, Leadership and Team Building.

تجربہ

کمپنی کا لوگو
Supervisor
Edmonton Public Schools
جون ۲۰۱۹ - موجودہ | Edmonton, Canada

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کمپنی کا لوگو
Supervisor/Key Holder
Scholar's Choice (Canada)
ستمبر ۲۰۱۸ - ستمبر ۲۰۲۰ | Edmonton, Canada

Responsible for
1.opening/closing procedures
2. supervision
3. sales
4. training new hires
5. merchandizing/stocking
6. customer orders
7. answering queries via call & email.

کمپنی کا لوگو
Key Account Manager
Development Logix
جون ۲۰۱۷ - اپریل ۲۰۱۸ | Lahore, Pakistan

Ensured that company's products/services were provided in a top notch manner to the clients while working in an inbound call centre.
Answered queiries via call, chat and email.

کمپنی کا لوگو
Receptionist/Front Desk
Faces Skin Clinic (Canada)
جون ۲۰۱٦ - فروری ۲۰۱۷ | Edmonton, Canada

Being the first point of contact for the clients, answered their queries and assisted them with appropriate information. Booked appointments as per the availability.

کمپنی کا لوگو
Supervisor/Key Holder
Open Road & BOL (Canada)
نومبر ۲۰۱۵ - فروری ۲۰۱۷ | Edmonton, Canada

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کمپنی کا لوگو
Dept. Associate
Wal-Mart Inc. (Canada)
دسمبر ۲۰۱۴ - اکتوبر ۲۰۱۵ , Canada

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کمپنی کا لوگو
Elementary Teacher
SSS (Pakistan)
فروری ۲۰۰۷ - اکتوبر ۲۰۱۴ | Lahore, Pakistan

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تعلیم

Northern Alberta Institute of Technology
مختصر کورس, Bank Teller‎
Banking
مکمل
2015
WISE-ICM
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MBA-IT‎
Information Technology
درجہ A
2005
DHA Degree College
بیچلرز, بیچلرز ان آرٹس, BA‎
Arts
درجہ A
2003

پیشہ ورانہ مہارتیں

ماہر Academic Tutoring
متوسط Chat Support
ماہر Coordinate Meeting
متوسط CRM
ماہر Curriculum Assessment
ماہر Customer Care
متوسط Customer Service Management
ماہر Customer Service Operations
متوسط Daktela
متوسط Eclipse
ماہر Email Etiquette
ماہر Email Support
متوسط Focused Service
ماہر Front Desk/Receptionist
متوسط Google Docs & Spreadsheets
ماہر Hiring And Team Building
ماہر HR values
متوسط Inbound Call Centre
ماہر Internet
ماہر Internet Surfing
متوسط Inventory
ماہر Managing Midsize Teams - 5 to 20 People
متوسط Marketing Emails
ماہر Office Administration
ماہر Official Assignments
متوسط On-call Support
ماہر Pay Close Attention to Detail
متوسط Petty Cash Management
ماہر Retail Sales
متوسط STOCKING
ماہر Supervisor
ماہر Task Completion
متوسط Tawk.to
ماہر Teachers Training
ماہر Time Management
ماہر Written Presentation Skills
متوسط Zoho

زبانیں

متوسط ہندی
متوسط پنجابی
ماہر اردو
ماہر انگریزی