خلاصہ


  • Solution focused and proactive Operations professional possessing immaculate knowledge of Operations, logistics, Procurement, Vendor & Complaint Management.

  • Capable of making Daily & Monthly Sales reports. Expert at working on SAP & ERP while rendering support in checking and managing inventory control

  •  Level-headed professional with blend of academic credentials, analytical agility and relentless enthusiasm towards Sales & Operations systems and Sales management; capable of executing measures to maintain consistency of system.

  • Effective team player having capability to ensure execution and timely management of services to meet company’s objectives and deadlines. Has competency in domains of business communication, presentation and project planning.

تجربہ

کمپنی کا لوگو
Senior Executive Operations & Customer Relationship (North, Central & South)
Makkays Private Limited
دسمبر ۲۰۲۰ - موجودہ | Islamabad, Pakistan


Managing overall Operations across Pakistan regarding Pre Sales & Post Sales
Close Interaction with Finance department for timely invoicing
Managing Engineers Activities & Preparation of Work Plan for Engineers
Managing Warranty claims
Managing Departmental Procurement
Strong Coordination with Clients regarding Receivables/ Recovery
Managing outsource teams and there expenses as per attended Activities.
Building long term Relationship with Key Clients Regarding Sales & Post Sales Services
Generate Revenue through customer satisfaction by providing timely after Sales Services
Prepare monthly revenue report
Managing the Service Level Agreements
Prepare summary report regarding post sales services

کمپنی کا لوگو
Coordinator Power Division ( Sales & Service / Operations)
Greaves Pakistan Pvt Ltd, Ghulam Farooq Group of companies.
جنوری ۲۰۱۷ - نومبر ۲۰۲۰ | Islamabad, Pakistan


Managing the Power division service team related Activities i.e. UPS Maintenance, Complaints & Service level Agreements.
Managing the Sales activities i.e. Quotations, Clients Visits, Follow-up, Process the Purchase Orders & UPS Installations.
Preparing Sales orders & invoices.
Managing the Communications between internal & external Employees.
Providing support to clients
Managing the departmental Procurement, Vendor Management & Stock Control.
Strong follow-up for timely recovery & clients visits for receivables recovery
Prepare Sales Report, Engineer activity Report & other reports.
Managing the departmental logistics & managed the all departmental Operations.

کمپنی کا لوگو
Admin Assistant
Mofi Food (Pvt) Ltd.
جنوری ۲۰۱٦ - دسمبر ۲۰۱٦ | Hari Pur, Pakistan


Support office staff and executives, plan and schedule meetings, presentations, and other office related events
Selection of Supplier, negotiate with supplier on behalf of company
Developed new strategies and plans to achieve long-term financial goals.
Stayed up to date with technological advances and administration software to be used.
Look after the delivery process, verifying the invoices and coordinate with accounts department.
Prepared reports as required by law, regulations or company policies.

تعلیم

Preston University
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, MS/MBA in Finance‎
Finance
2017
COMSATS Institute of Information Technology
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, BBA‎
Finance
2015

پیشہ ورانہ مہارتیں

ماہر Ability To Manage Supply Chain Issue
ماہر Administrative Functions
ماہر Communication Skill
ماہر Convience Power
ماہر Coordination Abilities
ماہر Coordination with Clients
ماہر CRM
ماہر Customer Acquisition
ماہر Customer Support Operations
ماہر Deal Closure
ماہر Departmental Operations
ماہر Distribution_Logistics
ماہر End To End Sales
ماہر Enterprise Sales
ماہر Financial Planning And Forcasting
ماہر Fincane Reporting
ماہر Managment.
ماہر Medical Supplies
ماہر Operations Responsibilies
متوسط Procurement
ماہر Sales
ماہر SAP B1 ( S & D Module)
ماہر Vendor Management Skills
ماہر Verbal Communication

زبانیں

ماہر پنجابی
ماہر اردو
متوسط انگریزی

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