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خلاصہ
Strategy & Planning
Collaborate with department heads to assess near- and long-term network capacity needs.
Create and maintain documentation as it relates to network configuration, network mapping,
processes, and service records.
Develop, implement and maintain policies, procedures, and associated training plans for network
administration, usage, and disaster recovery.
Acquisition & Deployment
Design and deploy County LANs, WANs, and wireless networks, including servers, routers, hubs,
switches, UPSs, and other hardware.
Conduct research on network products, services, protocols, and standards to remain abreast of
developments in the networking industry.
Oversee new and existing equipment, hardware, and software upgrades.
Interact and negotiate with vendors, outsourcers, and contractors to secure network products and
services.
Design, implement, and maintain VOIP phone system to include phone servers, phones, and
faxes
Design, implement, and maintain Audio/Video systems
Operational Management
Configure networks to ensure their smooth and reliable operation for fulfilling County objectives
and processes.
Monitor network performance and troubleshoot problem areas as needed.
Oversee installation, configuration, maintenance, and troubleshooting of end user workstation
hardware, software, and peripheral devices.
Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and
other network appliances.
Manage servers, including database, e-mail, printers, and backup servers and their associated
operating systems and software.
Practice network asset management, including maintenance of network component inventory and
related documentation and technical specifications information.
Monitor and test network performance and provide network performance statistics and reports.
Participate in managing all network security solutions.
Perform server and security audits, and system bac
پراجیکٹس
تجربہ
Technical Support Engineer
Provides encouragement to team members, including
communicating team goals
and identifying areas for new training or skill checks o
assists management with hiring processes and new team
member training
Technical lead duties and management of technical projects
Designing and implementing customers’ network infrastructure
Configuring and implementing Remote Access Solution: IPSec
VPN, EasyVPN, SSL VPN, Citrix Access Gateway, Citrix Secure
Gateway
Actively participate with other department to perform daily smooth
operations.
status using HUAWEI NMS Pro-active monitoring of alarms and
provide relevant escalation after
Configuring VLANs, VTP, Etherchannel
Configuring Aps,Managebale switch and non manageable switch
To check network performance, Real time traffic monitoring and
optical link health
Designing and implementing wireless architectures (Cisco Aironet
APs and Cisco 4400 series controllers)
Configuring Voice VLANS and QoS VLANs
troubleshooting. To check Ping and trace route to different servers
and observed Latencies on public and private IP pool. Smart tv
issue ,VoIP issue
Update customers for the maintenance activity and Global service
degradation issue
Configuring routing using OSPF and policy routing using route maps
Hardening Cisco devices – Implementing IDS and IPS, Cisco IOS
Firewall, AAA
Implementing traffic filters using Standard and Extended accesslists,
Building and maintaining Visio documentations for Clients
Technical Support Engineer
Attend the IPCC calls and extend the support to field CPEIs regarding the BB and IPTV issues. • Configure the DSLAM/MSAG/MSAN/ONUs according to CRM subscription of BB and IPTV products on Business team request • • Provide the support to zonal field team regarding the connectivity of BVPN/VPNs of Corporate clients connected on BB access networks. • Resolve the CRM SRs “Specifically Quality related” routed directly at Service Desk platform, such SR subtypes are already identified and mapped with SD platform without engaging of Business resources. • Overall responsible to extend backend technical assistance to Zonal field CPEIs for the troubleshooting and smooth deliveries of MMnBB services at customer satisfaction level. • Managing, maintaining & configuring DSL services (Including ADSL, ADSL2+VDSL), VPN services & IPTV Services, via NMS of whole South region which contains 1300 Optical nodes (ONU/MSAG/MSAN) • Configuration of Access Services like HSI, IPTV, VOD over SDH platform. Certification and traning • Gather and collate network requirements by working with clients and colleagues. • Design secure and scalable networks. • Assist in sizing effort for the network part of projects. • Assist in pricing for the network part of projects. • Install secure and scalable network devices. • Work with OS and application teams to ensure client service success. • Document all network set-ups. • Follow both customer and company standard ITIL processes e.g. Change Management. • Work as part of a team with excellent communication skills. • Highlight and document all network risks of projects. • Coach more junior members of staff
