Server & Network Administration
• Secures DIL’s LAN and WAN networks by developing network access, monitoring, control, and evaluation; maintaining documentation.
• Ensures smooth internet connectivity by evaluating network performance issues including availability, utilization, and latency
• Responsible for the security of the network and monitoring of the devices connected to the network.
• Manage PFSENSE- create and filter firewall policy, traffic shaping, load balancing, monitor user network usage, and content filtering.
• Windows Server 2012 – Installation, Configuration, and Administration
• Active Directory and Group Policy configuration and support
• Data security through archiving to ensure effective protection and integrity of organizational data and assets.
• Installs and configures Computer Hardware, Software’s and Network Printers.


Office 365 Administration
• Office 365 and MS Exchange online administration and deployment
• Exchange Online Configuration and Email migration
• Creation and designing of Team Sites environment on MS SharePoint Online
• Document Management on Microsoft SharePoint Online
• Establish Permissions and Security Groups.
• Organize site content and plan content features
• Analyze and resolve technical issues relating to system architecture

Developments in Literacy (DIL) had launched an innovative initiative, a project of Strengthening 200 Primary School Teacher’s Content Knowledge of Math’s and English through Mobile Learning. The project, which was made possible by the USAID’s SGAFP, was providing primary and middle school teacher’s access to a digital library of lessons. Teachers were using Nokia mobile phones to access content via the Nokia Education Delivery (NED) application.

Responsibilities:
• Configuration, management and troubleshooting of Nokia Eduction Delivery (NED) server and its client software on Mobile Phones
• Supervise the deployment and maintenance of DSL and V-SAT terminals in rural areas
• Designing of Network Diagrams and ensuring the smooth client server connectivity.
• Capacity builing trainings of remote IT staff participating in the Project.
• Monitoring and reporting on IT insfrastructure of the Project.

• Installation and Configuration of Computer Hardware, Operating Systems and related Softwares.
• Implemantation and Maintenance of the Computer System and Network.
• Managing and Monitoring Internet Traffic and Internet Restriction among the Users.
• Providing support as per procedural documentation.
• Setting up new user’s accounts and profiles and dealing with password issues.
• Rapidly establishing a good working relationship with the customers and other professionals (e.g. Software Developers)
• Network printers set-up in the Office.
• Assess new technologies and its implementation.

Nayatel (Pvt) Ltd/Micronet Broadband Limited, the premier and leading DSL and Fibre To The User (FTTU) broadband service provider in Islamabad and Rawalpindi.

Systems Department
• Customer’s Domain registration, Webhosting and Email hosting on Linux plateform as well as Windows plateform.
Access Networks
• Configuration and Management of Alcatel, Paradyne, and Zhone DSLAMs.
• Trouble shooting of access layer issues in BPON FTTU and ADSL related issues.
• Management and Configuration of Alcatel OLTs and ONTs in BPON network. (Alcatel 7340 FTTU BPON Solution)
Network Operations Center (NOC)
• Monitoring of overall network infrastructure and performance related issues.
• Deployment and Management of NMS systems (Solarwinds ORION).
• Level 2 support for SLA links and premium customers.
• Monitoring and logging of Network Elements.
• Formal Documentation of Outages and performing RCAs.
• Management and scheduling of maintenance activities

Technical Assistance Center
• Network Troubleshooting and Configurations of Customer End Devices including routers and services of different vendors for both DSL as well as FTTU customers.
• Configuring and troubleshooting of LAN and WLAN.
• Configuring and troubleshooting of VLAN and VOIP for Customer as per the requirement.
• Configuring and troubleshooting of VPN and IP Routed customers.
• Cisco BRAS Monitoring and Troubleshooting.
• Layer2/layer3 VPN services to the corporate customers.
• Technical assistance to the organizations for their NAT and Multi NAT Solutions over different routers.
• Monitoring network resources utilization and suggesting possible measures
• Identification of any network problem, and escalation of out-of-bound issues to the concerned department.

• Worked in ICT dept. (Information and Communication Technologies) on emerging technologies as well as finding the solutions and implementations to update the current technologies in Pakistan. Such as
o Transition from IPv4 to IPv6
o Worked on redelegation of .pk domain to Pakistan
• Worked on report to find out the main reasons of slow proliferation of IT Industry in Pakistan.
• Oversaw the Management, Implementation, Maintenance and Troubleshooting of the Network within PTA.