خلاصہ

6.5 Years professional experience for International Call Center and corporate experience as below;
Emails Support Executive
Live inbound Support
Live Chat Support
Outbound/Inbound  Calls
B2B Support
B2C Support
.Accounts Executive
Business Development Executive
Negotiation with Insurance Companies
Met SLA & GDPR regulations
Support Social Media Task
MS Office Management billing or Invoicing
Litigation Skills with High knowledge
English Communication Skills
Department Supervisor
Operations management

Lowest salary 50K/per month before any KPI's
Career Oriented organization is more welcome.

پراجیکٹس

Ibex Global
Uber Eats
Uber Jump
UK ENERGY SERVICES
Credit Hire Services
Uk Energy Sevices

تجربہ

کمپنی کا لوگو
Sales Executive
IBEX GLOBAL
ستمبر ۲۰۲۰ - موجودہ | Lahore, Pakistan

Anwering Inbound calls landing via CRM for US market place.

کمپنی کا لوگو
Live Operations
Mindbridge Pvt. Ltd.
اگست ۲۰۱۹ - اگست ۲۰۲۰ | Lahore, Pakistan


کمپنی کا لوگو
Litigation Supervisor
Continental Car Hire Ltd
اکتوبر ۲۰۱۷ - فروری ۲۰۱۹ | Lahore, Pakistan


Account Executive
Professional claim handling via both Inbound/Outbound calls,
Email Correspondence with 3rd party insurance
Negotiation to settlement,
Hire Invoicing, Posting documents to Insurance companies in Uk
Muti-tasking,
Social Media management
Claims Negotiation Value added work
Litigation Supervisor Instructing New-Solicitors
Ensuring high prospect files Court proceedings
CNF Notice of Issue
Reply to defense
Court hearning management
Conferences b/w Clients and Experts/Barristers
Court direction follow up
Re-schedule of losses within claim Compensation for General to special Losses
Within Court settlement/Negotiation
Working on Evidence/Supporting documents
Court Trial Court judgements
Re-challenging to another County Court' after ensuring high prospect
Operations management after approval of high management
Recovering Businesses from Insurance with court trials
Via direct chase via emails and outbound/inbound calls
Knowledge of UK Court proceedings under MOJ
(Ministry of Justice)

کمپنی کا لوگو
Sales Executive
Intellect Marketing ltd
جولائی ۲۰۱۴ - مارچ ۲۰۱۷ | Lahore, Pakistan

Sales Outbound Calls warm/cold calls.
Micro-Macro Business as Client's.
Making leads through phone calls.
Selling Electricity and Gas contracts.
Using Manual Dialer - Eyebeam.
Using Yellow Pages directories.
Beat-able and open rates P/kwh.
Documentation over Contract sheets.
Meeting Sales targets working for exceeding.
Fast paced working environment alot to learn.
Team Work - Confidence - respect are perralal factors

تعلیم

University of the Punjab
بیچلرز, , B.A‎
فی صد 51%
2019
PUNJAB UNIVERSITY LAHORE
بیچلرز, BSc, BA‎
Computer Science, Mathematics, Statistics
2018
University of the Punjab
انٹرمیڈیٹ / اے لیول, انٹرمیڈیٹ / اے لیول, F.Sc Pre-Engineering‎
Chemistry, Mathematics, Physics
فی صد 60%
2013
Green Public School
میٹرک / او لیول, میٹرک / او لیول, Matric in Science‎
Biology, Chemistry, Physics
فی صد 78%
2011

پیشہ ورانہ مہارتیں

متوسط ACCOUNT EXECUTIVE
متوسط B2B Sales
ماہر Conflict Resolution
متوسط Court proceedings UK
ماہر Customer Handling
ماہر Customer Service Management
ماہر Customer Service Operations
متوسط Emotional Intelligence
ماہر Familiarity With CRM Systems
ماہر Listening to Customer Skills
ماہر Marketing Assessmen
ماہر Microsoft Excel
متوسط Operation Management
ماہر positivity
ماہر Quality Services for Client
ماہر Sales / Functions
ماہر Services Operations
ماہر Soft Skills
ماہر Supervision
ماہر Time Management
ماہر Written Correspondence
ماہر المهارات الهاتفية

زبانیں

ماہر پنجابی
ماہر ویلش
ماہر اردو
ماہر انگریزی

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