خلاصہ

I always want to learn something new and do given tasks with my maximum capacity which I have to do it with efficiency always listen other with patients and work passionately.

پراجیکٹس

Covid Vacination Center

تجربہ

کمپنی کا لوگو
IT SUPPORT OFFICER
Engro Corporation Limited (Inbox)
نومبر ۲۰۲۱ - موجودہ | Karachi, Pakistan


Looking Compalints through JIRA Portal on ticket locking system.
laptop configuration both windows and mac OS.
login to domain of the organization.
Maintaing record of offical and rental assets (S.No, Username, Computer name).
LAPS
Coordination between different departments (network,system,SAP etc)
coordination wth different vendors (shahnawaz and Technology mart 
for windows and for mac mediacenterPK and future tech)
Work from home support remotely through anydesk software.
Boardroom Testing and arrange meetings for executives and users.
and Huwaei IDEA HUB setuped.
Multiple wlan's for executive, coventional and guest.
Bitlocker encryption to the drives and confirming it by system team
that they recieved key.
Fortinet (forticlient VPN) installation to the user for work from home.
2FA Microsoft authenticator and Fortitoken mobile app for vpn client connection.
mcafee antivirus Installation.
OneDrive and Dropbox to store data of user for preventation of data loss.
Coordinating with user by email, Microsoft Teams.
Time Sheet, warranty sheet, assets sheet.
Office 365 installation and support
Desktop Central Installation

Engro Fertilizers · Engro Energy · Engro Polymer · Engro Elengy · Engro Eximp FZE · Chemicals giving support of IT to all the subsidiaries.

Dolmen mall clifton, Ocean Tower, Dawood Center, Port Qasim
MacOS Installation 
SAP Installation with Connection making and coordination with SAP team regarding users issues.
Guest house , KSBL , Marriot hotel and at multiple venue give IT support for Events and meetings.

کمپنی کا لوگو
IT support engineer
Poverty Eradication Initiative (PEI)
دسمبر ۲۰۱۹ - نومبر ۲۰۲۱ | Karachi, Pakistan


UPGRADING LAPTOPS AND SYSTEMS.
HARDWARE TROUBLESHOOTING.
RJ-45 & I/O MAKING + CABLE LAYING.
NETWORK SWITCH REPLACEMENT WITH DEFAULT SETTINGS.
CLASS B NETWORK FOR OLD BUILDING & AND CLASS C NETWORK FOR NEW BUILDING SETUP ON MIKROTECH ROUTER.
HMIS SOFTWARE SUPPORT WEB BASED MADE WITH PHP.
BIOMETRIC MACHINE AND TICKETING SYSTEM SOFTWARE AND MACHINE SUPPORT
COORDINATION WITH DIFFERENT TEAMS & VENDORS.
INSTALLED ESXI OS ON SERVERS.
STATIC IP + DYNAMIC IP.
UNIFI ACCESS POINT SET UP
PRINTER INSTALLATION WITH WINDOWS ISSUE DIAGNOSIS.

تعلیم

Virtual University of Pakistan
بیچلرز, بیچلرز ان سائنس, Associate degree in computer networking‎
Computer Science
CGPA 3.0/5
2024
University of Karachi
بیچلرز, بیچلرز ان آرٹس, ‎
Arts
2022
New Fazaia Intermediate CollegeFaisal
انٹرمیڈیٹ / اے لیول, , ‎
Pre-Engineering
2018
MIDasia Foundation Academy School
میٹرک / او لیول, , ‎
Computer Science
فی صد 71%
2014

پیشہ ورانہ مہارتیں

متوسط Analytical Skills
متوسط Cisco Get connected
متوسط Cisco Networking Essential
متوسط Cisco Networking Essential 2.0
ماہر Coordination Abilities
متوسط Data Entry Operations
متوسط Desktop Support
متوسط Desktop Support Management
متوسط Hardware
ماہر Hardware Installation
ماہر Hardware Troubleshooting
متوسط Installation
متوسط IT
متوسط IT Support
ماہر Knowledge Of Windows 7-10
متوسط Mac OS X
متوسط MS Office
ماہر Multitasking Skills
ماہر Office 365
ماہر Problem Solving Skills
ماہر Technical Support
ماہر Technical Troubleshooting
متوسط Troubleshoot

زبانیں

متوسط اردو
متوسط انگریزی

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