I'm an experienced and results-oriented HR professional with 12 years of expertise in building and implementing impactful talent strategies across diverse industries. For the past 6 years, I've thrived as an HR Manager, spearheading all aspects of the employee lifecycle with proven success in:
Talent Acquisition: Attracting and recruiting top talent through innovative strategies, resulting in a 20% reduction in time-to-hire and a 15% increase in new hire quality.
Talent Development: Designing and implementing customized training programs, achieving a 90% employee satisfaction rate and measurable skills development.
Employee Relations: Cultivating a positive and productive work environment with a 95% employee engagement score and successful resolution of complex HR issues.
Compensation and Benefits: Implementing competitive compensation packages and tailored benefits programs, leading to a 10% reduction in employee turnover and improved retention rates.
HR Technology: Championing the integration of HR technology solutions to streamline processes, improve data-driven decision-making, and enhance HR service delivery.
I'm passionate about building strong employee relationships, fostering a culture of learning and development, and driving business results through strategic HR practices. I'm also a data-driven leader who uses analytics to inform decision-making and continuously improve HR processes.
My key strengths include:
Strategic Talent Management: Aligning HR strategies with business goals to optimize talent acquisition, development, and retention.
Building High-Performing Teams: Creating a positive and engaging work environment that fosters collaboration and empowers employees to excel.
Communication and Negotiation: Effectively communicating complex HR policies and procedures, and confidently negotiating win-win solutions.
Compliance Expertise: Adept at navigating HR regulations and ensuring compliance across all business operations.
Technology Savvy: Proficient in HR technology systems and leveraging data to drive HR effectiveness.
I'm confident in my ability to contribute significantly to your organization and partner with leadership to build a thriving workforce. I'm eager to learn more about your company and how I can use my skills and experience to support your success.
Delivering service operations, managing SLA\'s and SLM\'s, operational inovation, analyzing data, develop relevant framework and develop content
Delivered strategic HR leadership at MM Financials (Lahore), driving employee engagement & optimizing talent strategies through robust recruitment & development programs.
HR Executive at Digital Network Solutions (Lahore) | Successfully tackled employee relations & implemented impactful HR initiatives for 2 years. Change management expert & team player, contributing to a positive & productive work environment.
Utilized data analytics & problem-solving skills as WFM at E-telequote USA (Remote), ensuring efficient staffing & meeting business needs. Collaborated with leadership & teams, implementing effective workforce management strategies for 1.5 years
Leveraged financial expertise & communication skills as Branch Financial Consultant at Faysal Bank Limited (Lahore), driving sales & providing high-quality client service. Contributed to branch success by exceeding targets, conducting product training, & fostering a positive customer experience.
Led a remote team at Alert Communications USA, boosting customer satisfaction by 20% through efficient problem-solving & proactive communication. Championed operational improvements, reducing call turnaround time by 15% & enhancing client service experience.
Customer Service Representative exceeding satisfaction targets & resolving inquiries efficiently for 1.8 years. Communication expert & team player, building customer loyalty & fostering positive experiences