Customer focused professional With extensive experience in g2g sales, Channel Management, up-selling & acquisition
Specialties: Team Leadership, Key Account Management, Retention, Solution Selling to Corporate & SME, Customer.
Customer Experience and Contact Center executive with expertise in creating and leading cross-cultural organizations that deliver award winning customer experience/service while achieving profitable results. A highly motivated, results oriented and dynamic person who combines enthusiasm and determination to produce outstanding results and excellence in customer care. Recognized as a customer\'s advocate in the organization who drives customer first philosophy. Established track record in customer satisfaction and employee engagement for driving sustainable improvements in operating efficiency, revenue generation and customer loyalty.