خلاصہ

divpI have excellent time management skills and know how to prioritize the work that I have to do. I have a confident approach to working with computers and am used to doing and dealing with most admin documents./p
pSelf-directed and ambitious commercial banking professional seeking a new and procedures. Fully dedicated to providing account holders with a memorable and pleasant experience. Capable of supervising and managing others. Adept at applying effective management skills. Specialize in working in a fast-paced environment to  role in the same industry. Extensive knowledge of banking and accounting practices meet customer needs and ensure efficient banking operations./p
pAlso experienced in providing specialist psychological assessments of referred clients based upon the appropriate use, interpretation and integration of complex data from psychological testing./p/div

تجربہ

کمپنی کا لوگو
Relationship Manager
Faysal Bank Limited (Islamic)
نومبر ۲۰۲۲ - موجودہ | Lahore, Pakistan

کمپنی کا لوگو
Relationship Manager
Bank Alfalah Limited
فروری ۲۰۱۹ - موجودہ | Lahore, Pakistan


·         3 years of experience in Implementation of Banking Application, Training & Backup Support & Banking Operations.

·         Extensive experience in customer service, administration, training & development.
·         organizational, prioritization skills
·         Handle transactions and answer customer queries.
·         Handle All Foreign Currency transactions like OFTT, IFTT, FOBC and all local transfer transactions.
·         Handle daily Cheque Clearing (local clearing, Intercity, OBC).
·         Assist in branch administrative work.
·         Decipher customer needs and offer the best solutions based on proper bank  policies.
·         Effectively communicate ideas, suggestions and answers.
·         Refer customers to people who specialize with the type of problem or query they present.
·         Offer upgrades and new banking services or products.
·         Taking an active part in on the job staff training
Scanning and validating daily correspondence electronically, in addition to the manual filing and archiving.

کمپنی کا لوگو
Invigilator
British Council Pakistan
اپریل ۲۰۱۸ - جنوری ۲۰۱۹ | Lahore, Pakistan

Performing duties as invigilator in British Council, Lahore.

کمپنی کا لوگو
Coordinator
The Educators
فروری ۲۰۱۵ - دسمبر ۲۰۱٦ | Lahore, Pakistan

Worked as coordinator, see all the administrative matters.

تعلیم

Lahore College for Women University
ایم فل, MS (Health Psychology)‎
Applied Psychology
مکمل
2018
Punjab University
ماسٹرز, ماسٹرز ان سائنس, Applied Psychology‎
Applied Psychology
فی صد 59%
2014
Government Islamia College for Women, Cooper Road, Lahore.
بیچلرز, , B.A‎
فی صد 51%
2011
Government Islamia College for Women, Cooper Road, Lahore.
, F.A‎
فی صد 62%
2009
Pak angels girls high school
, Matric in Science‎
فی صد 61%
2007

پیشہ ورانہ مہارتیں

ماہر Administration Knowledge
ماہر Aesthetic Procedures Knowledge
متوسط Analytical Skills
متوسط Branch Banking
ماہر Branch Management
ماہر Branch Operations Management
ماہر Branch Support.
متوسط Building Business Relationship
ابتدائی Business Development Process
متوسط Business Intelligence
ماہر Client Aquisition
ابتدائی Conflunce
ماہر Cooordination Skills
متوسط Digital Business Development
ماہر Handling Assignments
متوسط Human Resource Planning
متوسط Management Skills 
ماہر Operations Responsibilities
ماہر Record Keeping
متوسط Recruitment
متوسط Recruitment Skills
ماہر Relationship Management
ماہر Responsible for ensuring that the higher
متوسط Risk Assessment
ماہر Security Principles
متوسط Self Management
ماہر Spreadsheet Navigation
ماہر Talent and
ماہر Telemarketing
ماہر Troubleshooting Skills
ماہر Twitter Knowledge

زبانیں

متوسط انگریزی

Madiha آپکے جاننے والے

Nilofar Ambreen Gardezi
Corporate Research and Investigations (Pvt.) Limited