خلاصہ

 
 
As a bank customer service officer, my job is to provide efficient and effective assistance to our customers. This includes responding to inquiries about account balances, transaction history, and other banking services. I strive to maintain a professional and courteous demeanor at all times, and ensure that customer privacy and security are maintained.
 
In addition to responding to customer inquiries, I also work to identify opportunities to enhance the customer experience. This may involve suggesting new products or services that may be of interest to the customer, or providing guidance on how to use existing services more effectively.
 
Overall, my goal is to provide exceptional service to each and every customer, and to ensure that their banking needs are met in a timely and satisfactory manner.
 

تجربہ

کمپنی کا لوگو
Customer Service Officer
Summit Bank Limited
اپریل ۲۰۲۲ - موجودہ | Karachi, Pakistan

As a bank\'s customer services officer, I am responsible for managing a range of tasks, including account opening, locker management, cheque book and ATM card maintenance, MIS management, outward clearing, customer service, resolving issues related to bank products and services, and other various duties as assigned. Your role is crucial in ensuring that the bank\'s customers receive excellent service and have a positive experience with the bank.

کمپنی کا لوگو
Universal Teller
Summit Bank Limited
مارچ ۲۰۱۹ - اپریل ۲۰۲۲ | Karachi, Pakistan

As a universal teller  in Bank I performed various tasks related to customer service, cash handling, and transaction processing. They assist customers with banking services, process transactions, promote bank products, handle customer issues, and ensure compliance with regulations. Strong communication skills, a thorough understanding of banking procedures, and the ability to handle multiple tasks are essential for this role.

کمپنی کا لوگو
Universal Teller
United Bank Limited (UBL)
دسمبر ۲۰۱۷ - فروری ۲۰۱۹ | Larkana, Pakistan

As a universal teller at United Bank Limited, My responsibilities include providing customer service, processing transactions, handling cash, cross-selling bank products, adhering to policies, resolving complaints, and maintaining accurate records.

کمپنی کا لوگو
Cash Officer
Hillcrest Solutions (Private) Limited
جولائی ۲۰۱۷ - دسمبر ۲۰۱۷ | Larkana, Pakistan

As a cash officer My responsiblty  for managing cash transactions, including deposits, withdrawals, and transfers, in industries such as banks, financial institutions, and retail businesses. They must possess strong math skills, attention to detail, and excellent communication and customer service skills. Other duties include preparing daily cash reports, managing cash flow, and ensuring compliance with company policies and regulations.

تعلیم

University of Sindh
بیچلرز, , (B.com) Bachelors in commerce‎
Accounting & Finance
CGPA 2.3/4
2015
University of Sindh
بیچلرز, بیچلرز ان کامرس, ( B.Com (Hon's) in Accounting & Finance‎
Accounting, Accounting & Finance
2015
B.I.S.E Larkana
انٹرمیڈیٹ / اے لیول, , ‎
(Pre-Engineering
2011
B.I.S.E Larkana
میٹرک / او لیول, , ‎
Science
2009

پیشہ ورانہ مہارتیں

ماہر Accounting Skills
ماہر Active Learning
ماہر AML
ماہر Analytical Skills
ابتدائی Analyze Sales Reports
ماہر Answering Inquiries
ابتدائی Competitor Intelligence
ماہر Cooordination Skills
ماہر Customer Relationship Management
ماہر Customer Service Skills
ابتدائی Customer Services
ماہر Financial Analysis
ابتدائی Fluent in English
ابتدائی Goal Oriented
ماہر High Achiever
متوسط ISBP
ابتدائی Marketing Campaigns
ابتدائی Multimedia Marketing Campaigns
ماہر Official Tasks Handling
ماہر Pro Active
متوسط Proactive
ابتدائی Quality Control Cutting
ماہر Risk Management Skills
ماہر Sales Skills
ماہر SBP Regulations
ماہر Security Principles
ماہر Sports Wear Knowledge
متوسط Stock Management
متوسط Technology Skills
ماہر Time Management
ماہر Time Management Skills
متوسط UCP
متوسط Warehousing

زبانیں

ماہر سندھی
ماہر اردو
متوسط انگریزی

MUHAMMAD آپکے جاننے والے

Moin Sadiq
Habib Bank Limited