خلاصہ

Experienced Quality Reviewer & a Head of Department with a demonstrated history of working in the outsourcing/offshoring industry. Skilled in Customer Insight, Customer Service, Data Analysis, Quality Assurance, and Root Cause Analysis. Strong quality assurance professional skill with a Bachelor of Arts - BA focused in Business Administration and Management, General from University of the Punjab.

تجربہ

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Mindbridge Pvt. Ltd.
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Mindbridge Pvt. Ltd.
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Mindbridge Pvt. Ltd.
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Mindbridge Pvt. Ltd.
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Telenor Pakistan
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I've gained experience in professional writing for both Roman Urdu and English languages.

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فروری ۲۰۱۷ - دسمبر ۲۰۱۷ | Lahore, Pakistan

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MCB Bank Limited
جولائی ۲۰۱۷ - اکتوبر ۲۰۱۷ | Lahore, Pakistan

Gained Marketting & Communicatiin Skills

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Quality Control Manager
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Excel Sources
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Customer Support Specialist
Excel Sources
جولائی ۲۰۱۴ - جنوری ۲۰۱۵ | Lahore, Pakistan


تعلیم

University of Education
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, BBA‎
Accounting & Finance, Economics, English
CGPA 3.4/4
2020
University of the Punjab
بیچلرز, بیچلرز ان آرٹس, BA‎
Economics, Philosophy, Journalism
فی صد 65%
2018
M.A.O
انٹرمیڈیٹ / اے لیول, فیکلٹی آف سائنس (پری انجینئرنگ), Fsc Pre. Eng‎
Chemistry, Mathematics, Physics
2016

پیشہ ورانہ مہارتیں

2 سال Academic English
2 سال Advertising
2 سال BUSINESS ENGLISH
4 سال COMPUTER OPERATIONS
3 سال Computer/Technical Literacy
3 سال deadline oriented
2 سال Email Etiquette
1 year Email Marketing
2 سال Excellent Verbal and Written Communication
2 سال Paid Marketing
ایک سال سے کم Purchase/Procurement
1 year Reporting
1 year SALES AND MARKETING
3 سال Web Chat
1 yearAbility to inspire confidence in those around
3 سال Ability To Multi-task
3 سال Ability To Multitask
2 سال Administrative Work
3 سال Adminstration Knowledge
1 yearadvanced business planning
2 سال American Accent
2 سال Anticipate new trends
ایک سال سے کمArticle Creation
2 سال attend meetings
2 سال Attention to Detail
1 yearBehavior Analysis
3 سال BGM / DME
ایک سال سے کمBlogger
2 سال Building Relationships
ایک سال سے کمBuisness Acquisition
2 سال Business Development Process
3 سال Call Center Development
3 سال Call Center Representation
2 سال Calling
1 yearCapacity Planning
1 yearCoaching Skills
2 سال Communicate Clearly
3 سال Communication Ethics
3 سال Conservation Awareness
ایک سال سے کمContent Creation
1 yearContent Developmemt
1 yearCoordination Abilities
2 سال Creative Desining
2 سال Critical Environments
2 سال CRM
2 سال Cultural Sensitivities
3 سال Customer Dealing
3 سال Customer Focus
3 سال Customer Service Operations
ایک سال سے کمCustomer Services

زبانیں

متوسط اردو
متوسط انگریزی