Shahrukh Ijaz - Automobile Service Advisor - Toyota Capital Motors

خلاصہ

I have 4 years experience of Service Advisor (Automobile) and 6 months as assistant technician at Authorized Automotive dealership. My qualification is D.A.E. (Automobile Technology).

تجربہ

Automobile Service Advisor

Toyota Capital Motors

نومبر ۲۰۱٦ - دسمبر ۲۰۲۰ | Islamabad, Pakistan

Greeting Customer at reception, welcoming them with smile, listen them according to their vehicle maintenance/repair, preparing jobs cards, walk-around and sent the vehicle to the workshop, then ask customers to wait at the waiting room(if they want to wait) ask for refreshments, follow up the work status to customer at waiting area or if they leave the vehicle so follow up them on phone call if extra work comes then take their approval giving revised estimated amount and time.after work done breif them about the bill/invoice and the workdone on vehicle, tell them the next due maintenance, check the vehicle and if road test possible then give a road test. after billing delivered the vehicle to the customer and good bye them.