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Maroof Akhtar
IT Support Engineer
IFFCO Pakistan (Pvt) Limited - Karachi, Pakistan
خلاصہ
Competent & Professional, IT Helpdesk Support Engineer with experience of 3+ years in two FMCG’s both being MNC’s. Managed users ranging from 50 to 200+ both on and off premises. Achieved company satisfaction rate by closing 98% tickets rate as per SLA. Commended for resolving complex network and computer issues. Trained staff of 10 support engineers in one-month period along with manager for Office 365 implementation in National Foods Ltd.
پراجیکٹس
Data Archiving Project for Finance Record room
Weighbridge And Vehicle Management System
Microsoft One Drive Cloud migration for Corporate users
تجربہ
IT Support Engineer
IFFCO Pakistan (Pvt) Limited
اپریل ۲۰۱۸
- موجودہ
| Karachi, Pakistan
Network and Sytem Support Engineer
National Foods Limited
مارچ ۲۰۱۷
- اپریل ۲۰۱۸
| Karachi, Pakistan
تعلیم
Iqra University
بیچلرز,
بیچلرز ان سائنس,
Telecommunication Engineering
Broadcasting and Internet, Data Communication and Networks, Radio Engineering
2016
پیشہ ورانہ مہارتیں
متوسط
Active Directory
متوسط
Amazon Aws Command
متوسط
Cloud Computing Knowledge
متوسط
Computer Assistance
ابتدائی
Data Centre Management
ابتدائی
Delievry Planning
متوسط
DNS
ابتدائی
Firewall
متوسط
Information Analysis
متوسط
Information Technology Command
متوسط
IT Development
متوسط
IT Helpdesk
متوسط
IT Project Implementation
متوسط
Managerial Skills
ابتدائی
Microsoft Azure
ابتدائی
Microsoft Server 2019
متوسط
Office 365
متوسط
Operational Tasks Handling
متوسط
Production Quality Monitoring
متوسط
Symantec Endpoint Protection
متوسط
Technical Management
ابتدائی
Technical Management
متوسط
VAS Support
زبانیں
متوسط اردو
متوسط انگریزی
