خلاصہ

I am doing job at Ptcl since sep 2017 Having 2 years experience as customer service representative and now doing job in Service Support Department as Service Support Analyst

تجربہ

کمپنی کا لوگو
Service Support Analyst
Pakistan Telecommunication Company Limited (PTCL)
اگست ۲۰۱۹ - موجودہ | Lahore, Pakistan

کمپنی کا لوگو
Customer services executive
Pakistan Telecommunication Company Limited (PTCL)
ستمبر ۲۰۱۷ - مارچ ۲۰۲۴ | Lahore, Pakistan

Outbound dailing work also register complaints handling customers on calls communicate with them

کمپنی کا لوگو
Working
PTCL Gulberg
ستمبر ۲۰۱۷ - ستمبر ۲۰۱۸ | Lahore, Pakistan

Doing job as cse

تعلیم

University of the Punjab
بیچلرز, , M.com3.5/M.phill‎
Finance
CGPA 3.1/4
2017
University of the Punjab
ایم فل, M.com(3.5)/M.phill‎
مکمل
2017
Punjab University
ماسٹرز, , B.Com‎
فی صد 70%
2012
BISE
انٹرمیڈیٹ / اے لیول, , I.Com‎
فی صد 75%
2010
BISE
نان میٹرک, Matric in Arts‎
مکمل
2008
University of the Punjab
سرٹیفیکیشن, m.phill‎
مکمل

پیشہ ورانہ مہارتیں

ابتدائی 4 Knowledge of Taxation
متوسط Ability to Maintain Professionalism
متوسط Ability to Promote a Positive Image of the Bank
ابتدائی Accounting+
ابتدائی Accounts Administration
ابتدائی Administration Knowledge
متوسط Administration Skills
متوسط Aesthetic Procedures Knowledge
متوسط Answering Inquiries
ابتدائی Branch Operations
ابتدائی Branch Operations Management
ابتدائی Budgeting
ابتدائی Business Development Strategies
ابتدائی Business Strategies
ماہر Communication and Interpersonal Skills
ابتدائی Compliance
ماہر Conflict Management
ماہر Cooordination Skills
ابتدائی Cross Cultural Communication Skills
ابتدائی Customer Relationship
متوسط Customer Relationship Management
ماہر Customer Service Skills
ماہر Database Management 
ابتدائی Finance Administration
ابتدائی Forecasting
متوسط Handle Stressful Situations
ماہر Lab Knowldge
متوسط Microsoft Office 1
متوسط Microsoft Office Suite or Similar
متوسط MS Office
ابتدائی Mutual Funds
متوسط Negotiation Skills
ابتدائی of Financial Management
ماہر Official Tasks Handling
ابتدائی Presentation Skills
ماہر Quality Control Cutting
ابتدائی Quality Control Processes Command
ماہر Record Keeping
ابتدائی Relationship Management
ابتدائی Reporting
متوسط Reporting Abilities
متوسط Reporting Skills
متوسط Revenue Analysis
ابتدائی Risk Management
ماہر Security Principles
متوسط STATA
ماہر Student Affairs Managemment
ابتدائی Telemarketing
متوسط Transaction Management
ماہر Transaction Record Management

زبانیں

متوسط انگریزی