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خلاصہ
To work in an organization with great commitment and diligence, apply my professional skills to the real world problems with providing my services accomplishing tasks as per quality procedures as per timeline.
تجربہ
Customer Relationship Officer
Key Responsibilities.
Account OpeningKyc review (HIGH, MEDIUM, LOW risk)Service Request dealing (Dormant Activations, updating of customer details in Asccounts, Stop Payments)Remediation Transfers of chequesPO, CDR issuance & balancingDealing of outward Clearing / OBC & IntercitySecurity Stationery balancing and maintenanceChequebook issuance and fortnightly balancingRecord keepingProvision of information to customers regarding productsCustomer queries handling
Officiating CSM
Officiated as CSM at Bank Alfalah Limited CMH sub Branch Quetta Cantt.Supervisionry roll.Daily supervisions of cash handling.Vault supervisions.ATM supervisions.Branch related issues handling.Team leading.Provision of Customer satisfaction.Daily voucher scrutiny.Day end reporting.Fortnightly reporting.Balancing of CDR and PO on daily basis.Branch Expense maintaining.
Counter Services Officer
Key responsibilities.Counter ServicesCash book balancing Check Book balancingUtility bill collectionClearing (Inward & Outward)Local & Foreign Remittances (FTT, RTGS, BC, CDR)Account OpeningATM Balancing and ReportingBank products and services Marketing and Guidance Prepare liaison with internal/external /SBP auditorsRecord KeepingInternal GL balancing
Customer Services Officer
Key ResponsibilitiesCash book balancing
Utility bills collection
Chief Cashier
Internal GL balancing
Obtaining expense approvals from Area office
TDR issuance and balancing
Service request dealing
Check Book balancing
Clearing (Inward & Outward)
Local Remittances (RTGS, BC, CDR)
Account Opening
ATM Balancing and Reporting
Bank products and services Marketing and Guidance
Prepare liaison with internal/external /SBP auditors
Record Keeping
