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خلاصہ
Software Engineer with exceptional communication skills. Been working in the Contact/Call Center (BPO) industry, dealing with international clients and customers. Around 5 years of experience in customer/client facing role. Hands on experience with B2B - B2C lead Generation, Closing Sales Leads, Customer Service (Handling customers complains /queries), Accounts Receivable (Billing), Sales Negotiation, Partner Relations & Onboarding, Client & Customer Retention.
پراجیکٹس
تجربہ
Sales Development Representative
• Research, identify & qualify new sales opportunity & prospects.• Cold outreach to introduce Next Order products and services with the objective of securing meetings to exhibit software and schedule demos with Account Executives. • Identify decision-makers, demonstrate the Next Order value proposition and set up demo calls.• Mapping competitors and analyzing sales strategy.• Schedule meetings & presentations with prospects.• Track all sales activities in Zendesk Sell.• Maintain and organized database of accounts, opportunities and associated activities using CRM.• Maintain a well-developed pipeline of prospects.• Coordinate with other departments to optimize sales effort.• Maintain & grow relationships with existing customers. • Communicate effectively the features & benefits of our software products & services.
Team Lead Vendor Relations
Managing vendor & distributor onboarding & relationsAssisting Amazon team with Authorizations, Price/Stock Files & Deal RegistrationsAcquiring MDF & delegating tasks to digital marketing teamAssisting Sales team with quote requests, partnerships & distribution channels
Partner Specialist
AR Coordinator - Billing Operations Specialist
Telesales Representative
Sales Negotiator
