Looking for an opportunity in the field of contact center as a Team Leader where I can apply the knowledge and skills I have learned. I am young with robust health and good personality and I need of challenging job which suits my qualification and experience. I am a hard working person and having dedicated approach towards my responsibilities and work.
Answered all mails received by clients and resolved their queries and complains on a daily basis
Prepared promotional mails for individual and corporate clients
Performed consumer behavior research and prepared electronic reports for National Research Team
Ensured that all the e-mail communication activities are performed in accordance with the company policies
I worked as a customer Support Executive with technical skills.
Experience of working on all e-mail clients and servers on different operating systems
Well developed etiquette of electronic communication
Ability to work for long hours and on weekends to fulfill job requirements
Confident and patient employee
Passionate for growth and excellence through consistent hard work