Protégé Global, Inc. (www.protegeglobal.com), LA/USA, Islamabad /Pakistan
Initially when I joined Protégé Global their entire infrastructure was based off of proprietary solutions and
closed source legacy software/equipment.
My primary responsibility was to revamp the infrastructure with the best Open Source alternatives to ensure
better operational througput and to minimize the CAPEX and ongoing maintenance cost, I led a team of
System Engineers and Developers to deploy and customize the solutions to mostly replace the existing
infrastructure and in some instances integrated it with the legacy processes.
Some of the interesting technologies we worked with during this time are as follows:
• Galera Master Master Replication Cluster On Mariadb 5.5 [True Writ Agnostic Deployment].
• Customization of Postfix for Queue Management.
• HA Fully Redundant Zimbra Mail Server Deployment.
• Openfiler based Central ISCSI Target/SAMBA Share based Storage.
• XtreemFS Distributed HA Replicated File System.
• GlusterFS Distributed HA Replicated File System.
• Openmeeting Open Source Collaboration System.
• MyFreePacs | dcm4chee | Canvas PACS Systems.
• Hylafax Server/ICT FoIP Server.
• Research on Hadoop deployments.
• Converting legacy .net/SQL Server based applications to their respective counterpart
Mono/Nginx/Maria DB Server based applications.

Advanced VoIP, Inc. (www.advancedvoip.com), Vancouver/Canada, Islamabad /Pakistan
During my employment term at Advanced VoIP I dealt extensively in VoIP Technology in terms of
Deployment, Configuration, Vendor Support and In House DevOps Integration/Testing.
I was in charge of acquiring the final sign off from the Telco\'s Technical Boards after the thorough
Provisional Acceptance Testing and integration with their existing systems.
Highlights:
• Managed a team of NOC/Support Engineers to provide technical support to the International Telco’s
as per the respective SLAs.
• Server/DB Administration for over a 100 Telco’s.
• HA Solutions for real time fail over for mission critical operations.
• Automating Product Deployment.
• Provisioning Multitenant Infrastructure using Asterisk, MySQL, Apache Tomcat.
• Backups And Disaster Recovery.

Arvixe Web Hosting, (www.arvixe.com), San Luis Obispo CA/USA, Islamabad/Pakistan
As a Technical officer at Arvixe, I had the pleasure of working on a variety of web hosting technologies.
Highlights:
• Linux/Windows Webhosting.
• Level 1 and Level 2 live/ticket support.
• Abuse Control [Blocking, Denying, Suspending Hosting Accounts].
• Server Monitoring and Troubleshooting [Nagios].
• Mitigation of DOS DDOS and Syn Flood Attacks.
• Control Panel Management [Cpanel, DotnetPanel].
• Third Party Utilities [Clipbucket, WordPress, PHPnuke, etc ...].
• Domain & Website Management.
• VPS Management.

Media Routes, (www.mediaroutes.com), Vancouver/Canada, Islamabad/Pakistan
As a Senior Support and Operations Engineer I was responsible for the following:
• Linux VoIP Server Provisioning, Management, Monitoring.
• Troubleshooting VoIP CallFlows for issues in [SIP Session Management, DTMF, RTP Stream, etc ...].
• Training NOC/Support Engineers.
• Performing Diagnostics using Wire shark, Ngrep, Tethereal Logs & and Live trace files.
• IP-PBX Management/Configuration.
• Data Center Coordination.
• Providing real time support to Telco\'s for Critical Red Flag issues

Hashmi Spinning Mills, Islamabad/Pakistan
I started my career with this job, I was responsible for all of the IT Processes at the spinning mills and looked
after their network of 30+ computers and other IT Equipment including managing their Mail Server.