• Investigate, evaluate and settle claims, applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.
• Adjust reserves or provide reserve recommendations to ensure that reserve activities are consistent with corporate policies.
• Resolve complex, severe exposure claims, using high service oriented file handling.
• Examine claims investigated by insurance adjusters, further investigating questionable claims to determine whether to authorize payments.
• Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.

• Monitor students\' progress, and provide students and teachers with assistance in resolving any problems.
• Confer with parents and staff to discuss educational activities and policies, and students\' behavioral or learning problems.
• Prepare and maintain attendance, activity, planning, accounting, or personnel reports and records for officials and agencies, or direct preparation and maintenance activities.