Established guidelines for proper coding/billing for Resources.
• Worked hand in hand with front office staff to ensure that the proper information was received for claims processing.
• Maintained and updated all files including insurance companies, diagnosis, procedure, fees/profiles.
• Resolved billing issues identified by insurance carriers and patients.
• Kept accurate records of all activity and conversations for each file.
• Maintained the highest levels of accuracy and patient confidentiality
• Followed the guidelines and be in compliance with local, state or federal laws and regulations
• Reviewed patient bills for accuracy and completeness, and obtained any missing information
• Corrected and resubmitted claims denied by an insurance company.