خلاصہ

I have worked as a Customer services executive in Sybrid Islamabad, and as salesman, in retail, as a Receptionist in hospitality, a Data entry operator more jobs in full and part time . I can Work as wholeheartedly as i can deliver my best if whatever the condition is . I'm really oriented and self motivated person . I work in detail complete any given assignment.

پراجیکٹس

Solar Campaign
Debt Consolidation
Auto Warranty
Auto Insurance
Wow health solutions

تجربہ

کمپنی کا لوگو
Customer Success Executive
Naxxa Consulting (Pvt.) Limited
مئی ۲۰۲۳ - موجودہ | Islamabad, Pakistan

Assisting customers through chat, email & demo.Presenting product demos to prospects.Developing customer relationships. Promoting retention and loyalty. ultimately improving customer lifetime.valuing and reducing churn.Ensuring all customers are successfully using the product or service they\'ve purchased from the company.

کمپنی کا لوگو
Senior Customer Support Representative
Rockville Technologies
جنوری ۲۰۲۳ - مئی ۲۰۲۳ | Islamabad, Pakistan

Performing the role of Credentialing officer & Business Development OfficerDriving business growth within the companyDeveloping a network of contacts to attract & onboard new businessesArranging presentations & Presenting Businesses the company\'s overviewFollowing up with Businesses & Customers for contracting or queries on required basisOnboarding businesses & checking with stock supplyProcessing Inbound & outbound callsAssisting Customers & Businesses through Chats, Emails & CallsUsing Salesforce, Bonafede ,Parachute, Slack, Ring Central & Click up for calls Chats, & emails to stay in touch with Businesses & CustomersContacting Businesses & customers to give them accurate feedback on the progress of their inquiriesProviding outstanding customer servicesUpdating Businesses & customers information as requiredDealing Businesses & Customers to solving their issues/queries in timeMaking Customer services first priorityAssisting Customers based on Company\'s Standards.Maintaining Quality & Customer Satisfaction.Identifying Business\' needs.Clarifying information, researching every issue & providing solutions & or alternatives.Building Sustainable relationships &  engaging Customers by taking extra mile.

کمپنی کا لوگو
Technical Customer services & Support representative
Tangent technologies Islamabad
جنوری ۲۰۲۰ - جنوری ۲۰۲۳ | Islamabad, Pakistan

Assisting Customers through Chat, Emails & Calls.
Dealing Customers & solving their issues/queries on time or forwarding their queries to concerned depts.
Using Zendesk Chat, Avoxi & email to stay in touch with Customers.
Customer services first priority
Assisting Customers based on Company\'s Standards.
Managing Outbound & Inbound calls.
Generating Sales Leads.
Maintaining Quality & Customer Satisfaction.
Identifying Customers\' Needs.
Clarifying information, researching every issue & providing solutions & or alternatives.
Building Sustainable relationships & engaging Customers by taking extra mile.

کمپنی کا لوگو
Customer services Associate
Touchstone Communications
اکتوبر ۲۰۱۸ - جنوری ۲۰۲۰ | Islamabad, Pakistan

Dealing Customers on regular basis.
Assisting customers through phone calls, Chat & email.

Focus on high quality customer services.

Maintaining & generating revenue for company.

Achieving high sales targets.

Customer services first priority to be followed as by company\'s policy.

Sales Orientation & making higher achievements .

کمپنی کا لوگو
Customer services executive
Sybrid Pvt. Limited
مارچ ۲۰۱۸ - اکتوبر ۲۰۱۸ | Islamabad, Pakistan

Dealing Customers on regular basis.
Assisting customers through phone calls, Chat & email.
Focus on high quality customer services.
Maintaining & generating revenue for company.
Achieving high sales targets.
Customer services first priority to be followed as by company\'s policy.
Sales Orientation & making higher achievements .

کمپنی کا لوگو
Data Entry operator
A-one Supermarket
فروری ۲۰۱٦ - مارچ ۲۰۱۸ | Islamabad, Pakistan

Keeping Customers record.
Maintaining Sales record.
Having overall summary & recorded data.
Making memos, logos & extra files required.
Evaluating Database.
All Clerical work & Customer services.

تعلیم

Allama Iqbal Open Univeristy
بیچلرز, بیچلرز ان سائنس, Bs.English‎
English
2024

پیشہ ورانہ مہارتیں

متوسط Active Directory
ماہر Adaptable to Changes
متوسط Admin Assistant
ماہر Advance Level MS Excel
متوسط American Acssant
ماہر American English Accent
ماہر Analytical Skills
ماہر Answering Inquiries
ماہر British Accent
ماہر Call Center Services
ماہر Client Acquisition Skills
ماہر Client Relationship Management
متوسط Cloud, Server
ماہر Cooordination Skills
متوسط Customer Analysis
متوسط Customer Contact Skills
متوسط Customer Satisfaction Management
ماہر Customer Service
ماہر Customer Service =
ماہر Customer services Executive+Receptionist
ماہر Database & MIS Management
متوسط eBay Account Handling
ماہر English Communication
متوسط English Subject+Language teacher
متوسط Fast Typing
ماہر Fluency in Bengali
ماہر Fluent in English
ابتدائی German Language
ماہر Google Spreadsheets Knowledge
متوسط Handling Assignments
ماہر International Client Dealing
ماہر IT Skills
متوسط Knowledge of Development 
متوسط Language Development
ماہر Live Chat Handling
ماہر MS Excel
ابتدائی Networking Experience
متوسط Oral Communication Skills
متوسط Pay Close Attention to Detail
متوسط Persuasive Speaker
متوسط Problem Solving Skills
ماہر Process Operations Handling
متوسط Product Acquisition
متوسط Professional Courses
ماہر Pursuing News Stories
ماہر Quality Control Cutting
ماہر Quality Control Knitting
ماہر Record Keeping
ماہر Relations Management
ماہر Report Writting

زبانیں

ماہر انگریزی
ابتدائی جرمن
ابتدائی عربی
ماہر پشتو
ماہر اردو

آپ کن کمپنیز کی پیروی کر رہے ہیں