• I have 1-year Experience in FOTILE as Technician.
• Have a Complete Knowledge of Appliances.
• I have Knowledge how to troubleshooting and diagnosed it.
• Handling After-sales Customer Service Enquirers & Complaints.
• Complete Records of Telephonic Interactions in Software, Complaints and Installations of Appliances.
• Processing of Customer Orders, Enquirers and Complaints Sending Technician to Site for Resolving Complaints.
• Maintaining the Stock Leger, Liaise with Managers Regarding Issues Due to Stock.
• Sending Monthly Report to Head Office Regarding Complaint and Stock.
• Maintaining Service Centre Stock Records and Appliances In/Out after Services.
Working as DEO Operator in project Of BISP & ECP and Indexing Operator in Project of LRMIS (Land Record Management Information System)
Under the Punjab government of Pakistan at
NCBMS (National Consulting Business Management System) Islamabad
At Matracon Pakistan (PVT) LTD. & Muslim Constructors (PVT) Limited F 10/4 Islamabad.
• Maintaining Sheets and Entering all Record in Computer Software.
• Making Soft Copy and Hard Copy Files.