Crop Picture
NOTE: Do not upload any image that violates our Picture Policy. Doing so will result in the removal of the concerned image without prior notification.
خلاصہ
My background includes serving as a customer service associate within both call-center and retail environments. Most recently, I worked as a Sales Manager in Saudi Fast Logistics in Saudi Arabia & Regional Manager for Tele Brand Pakistan, where my responsibilities included Accomplishes regional sales human resource objectives recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees in assigned districts, communicating job expectations, planning, monitoring, appraising, and reviewing job contributions, planning and reviewing compensation actions; enforcing policies and procedures.
Previously, I worked within two high-volume and Completely Different companies, Where I demonstrated the ability to resolve a variety of issues planning projects, making decisions, motivating people, dealing with clients and complaints
I also bring to the table strong computer proficiency in MS Word, MS excel and a year of college (business major) Please see the accompanying resume for details of my experience and education.
I am confident that I can offer you the customer service, communication and problem solving skills you are seeking.
تجربہ
Immigration Adviser
Provide consultation for immigration, educational and work related purposes with high level of professionalism in person and through online channels.
Act as the single point of contact for clients with respect to queries and live cases.
Deliver case specific advice and lead/implement practices specifically with regard to study and work permits, visas, health insurance, employment, cultural adjustment, dependents and related issues.
Confer with colleagues with specialties in appropriate areas of legal matters and verify bases for legal decisions.
Proactively build and maintain strong relationships with internal and external partners, government organizations and agencies as appropriate to support international student advising, and to facilitate services and education programs on campus, and to build awareness of the unique needs, transition and experience of international students.
Sales Manager
Planning routes and load scheduling for multi-drop deliveries.
Booking in deliveries and liaising with customers.
Allocating and recording resources and movements on the transport planning system.
Ensuring all partners in the supply chain are working effectively and efficiently to ensure smooth operations.
Communicating effectively with clients and responding to their requirements.
Booking sub-contractors and ensuring they deliver within agreed terms.
Review bills, invoices and purchase orders
Ensure all payments are processed in time
Regional Manager
Meets regional sales financial objectives by forecasting requirements.
Preparing an annual budget.
Establishes sales objectives by creating a sales plan and quota for districts.
Maintains and expands customer base by counseling district sales representatives.
Building and maintaining rapport with key customers; identifying new customer opportunities.
Implements trade promotions by publishing, tracking, and evaluating trade spending.
Accomplishes sales and organization mission by completing related results as needed.
Recommends product lines by identifying new product opportunities product, packaging, and service changes.
Surveying consumer needs and trends; tracking competitors.
Assistant Marketing Manager
• Responsible for Marketing and Business Development.
• Market research to support and define brand and marketing strategy.
• Prepare Marketing Material (Brochures, Posters, etc.)
• Create / Maintain Clientele Data Base.
• Clientele Meetings.
• Clientele Follow Up.
• Client Relationship services.
Customer Relationship Adviser
• Ensure all transactions with consultants are recorded in a timely, accurate and effective manner, including updating all computer-based records.
• Build new business relationships with corporate Consultants.
• Develop network of contacts and utilize Students feedback to continuously improve the services we provide.
• Complaint handling
Admin Manager
• Managing the office Budget.
• Overseeing the operation of office equipment.
• Performance measurements, discipline and attendance of staff.
• Develop annual and middle term plans and optimizing operational cost.
• Analyzing project performance against assigned budget and develop plans for improvements.
• Warehouse Management.
• Ensuring Health & Safety.
• Duties related to customer services include serving the customers, ( customer complaints, general enquiries)
• Perform banking with on weekly basis.
