工作经历

公司标识
Service Quality Manager
Sindh Bank Limited
Jun 2020 - 代表 | Karachi, Pakistan

Monitoring of Branches service quality performance, call center monitoring, complaint management system handling, formation of service quality policies and manuals.

公司标识
OG-1
The Bank Of Punjab
Dec 2015 - Aug 2019 | Karachi, Pakistan

Supervision of branch overall operations and administration

公司标识
Customer Service Manager
Summit Bank Limited
Jan 2010 - Dec 2015 | Karachi, Pakistan

To carry out all General Banking Operations Transactions and their Supervision. Along with maintaining Quality standards of Customer Service.

公司标识
Customer Service Officer.
NIB Bank Limited.
Jan 2007 - Sep 2009 | Karachi, Pakistan

Banking Operations

学历

University of Karachi
学士, 法律学学士, LLB‎
Human Rights
等级 B
2020
Iqra University
硕士, 工商管理硕士学位, MBA in Marketing‎
Human Resource Management, Marketing (Brand Management, Consumer Behavior)
2008

技能

熟练 Adaptable to Changes
熟练 Commercial Banking Knowledge
熟练 eBanking
熟练 Hiring Team Building
熟练 Record Keeping
熟练 Relations Management
熟练 RESTful APIs
熟练 Selling Capabilities
熟练 Store Knowledge
熟练 Team Mentoring
熟练 Team Motivation
熟练 Technology Leadership
熟练 Training Management
熟练 Training Material

语言

中级 旁遮普语
熟练 乌尔都语
熟练 英语