خلاصہ

An IT Professional having extensive experience and in-depth knowledge of IT Support Operations.Willing to work as IT/Nework Engineer in a reputed organisation.

تجربہ

کمپنی کا لوگو
Resident Engineer
Jaffer Business Systems (Pvt) Limited
نومبر ۲۰۱۹ - موجودہ | Karachi, Pakistan

Dubai Islamic Bank Pakistan deputed by JBS Pakistan
• Support to Banking Application.• Experience to work in data center.• Windows installation to work stations.• Proficiency in Microsoft 365 and Teams• Cisco layer2/ layer3 switch configuration.• Configure DVR/ NVR and resolve related queries.• Ensure network connectivity at DIBPL Head Office.• Monitoring and maintaining computer systems, servers and network devices.• Properly escalate unresolved issues to appropriate teams or vendors as per SLAs.• Provide remote support to all branch offices via remote assistance/desktop utility• Setting up new users' account, email configuration and deal with credential issues• Prepare user guide that will ease the user to understand the use of goods and application.• Installation and configuration of computer hardware, systems, networks, printers and scanners.• Install and configure over 250 units of Avaya VOIP model including (Vantage K175, J129, and J169).

کمپنی کا لوگو
Associate Software Engineer (Intern)
Genie PAK (Pvt) Ltd
اپریل ۲۰۱۸ - ستمبر ۲۰۱۸ | Karachi, Pakistan

• PAX POS terminal financial transaction message using ISO 8583 protocol• DOW UNIVERSITY fleet management system• DOW UNIVERSITY attendance management system

تعلیم

Saylani Mass Training Institute
سرٹیفیکیشن, CCNA Training‎
Computer Networking
مکمل
2021
Iqra University
بیچلرز, بیچلرز ان سائنس, ‎
Computer Science
2018

پیشہ ورانہ مہارتیں

متوسط CISCO Catalyst switch configuration
ماہر Computer Hardware
متوسط Dealer Network Sales
ماہر IT Support
متوسط Network Engineer
متوسط Networking Protocol
متوسط Protocols TCP/IP
متوسط Routing
متوسط Switching
متوسط Technical Support
متوسط Troubleshooting

زبانیں

متوسط انگریزی
ماہر اردو