• Managing a team of over 5 outlets & technical staff.

• Strengthening the IT infrastructure through to implementing new technologies.

• Responsible for hardware and software installation, maintenance and repair.
• Supervised available infrastructure design and deployment including all aspects of hardware & software components
• Performing routine audits of systems and software. Manage the IT budgets and expenditure on hardware and software.
• Spearheaded configuration, maintenance and troubleshooting VOIP Routers, ASA Firewalls & ISDN Routers
Updated all the systems patches with SCCM and anti-viruses
Resolved all issues related to Systems and ERP
Maintained SQL 2000 Database Server and configured all the branches in single forest domain with local ADC
• Developing & maintaining the company IT systems, software and databases.
• Recommending and implementing improvements and efficiencies.
• Reporting to the IT Director & Chief Executive.
• Having excellent time management, confidentiality & communication skills.
• Having strong IT, commercial, planning and budgeting skills.
• Management of server software and associated backup routines.
• To evaluate, test, advise, train and support I.T. related projects.
• Procurement of IT hardware, software and maintenance products & services.
• Responsible for the recruitment and training of new staff.
• Writing documentation for ICT procedures, security and disaster recovery.
• Maintaining documentation of changes regarding users, functions & systems.
• Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony.

• Support IT Infrastructure systems (LAN, WAN and Remote Access technologies).
• Troubleshoot and resolve Issues in a timely manner or re-direct to the appropriate team as required.
• Installation, configuration, and administration of Windows XP , Win 7 and win 10
• Training users on software and equipment usage.
• Monitoring, machine load and database functioning for servers and applications.
• Installing Passport Verifiers, Boarding Pass Scanners, Omni Key (smart card reader for UAE in departure and arrival counters for immigration purpose at Dubai Airports.
• Configuring VLANs, VTP, Ether channels
• Configuring intervlan routing on Layer-3 switches
• Securing switch access
• Experience in installation and configuration of RAID including AD, DNS and DHCP.
• Installing, Upgrading, Updating Antivirus Server & Clients and Administering and Preparing Live Update Schedule and monitoring Virus Protection periodically.
• Installing, Troubleshooting and managing Entry Exit (Oracle Base Application) Vision (Web Base Application) in departure and arrival counters for immigration purpose.
• Plan and implement future IT developments.
• Allocate network resources as well as monitor network usage and network utilization.
• Well known of ITIL process of Change, Incident and Problem Management.
• Installing new Face Recognition System and provide technical support to existing system in all Immigration counters at Dubai Airports.
• Installing and configure new Network printers, Wireless Printers, USB Printers and provide technical support to existing Printers and Copier at Dubai Airports.
• E-gate Registration application for making of E-gate cards & National ID Activator at Dubai Airports & various locations in DNRD Offices.
• Installation and configuration of New E-gates at Dubai Airports.
• E-Gate application which includes Boarding Pass Scanners, Omni Key (smart card reader) for UAE National ID card & E-gate card.
• Experience in performing vulnerabilit

Handle the Client problem with the help of Remote Desktop.
Administering and managing Windows Active Directory.
Responsible for creating user accounts on Active Directory.
Responsible for centralized backup.
Configure the VPN in Client side.
Responsible for managing Linksys Wi-Fi router.
Responsible for managing ISA 20042006 server.
Administering and managing Windows Server Update Services for centralized updating of
Service packs, Patches and Hot Fixes of Windows Operating System on servers and
workstations.
Responsible for Email accounts and appropriate settings on user computers using Outlook
Express and Office Outlook 2007.
Provide technical assistant and support with other staff.
Responsible for all hardware inventories.
Managing Spam and Virus protection for emails using Anti-Spam Anti-Virus technology.
Troubleshooting hardware problems in regards to all the server range, SAN boxes, tape
backup units, switches, KVM
Cisco Unified Communication Manager 6.0 CCM Express Cisco UC500
Responsible for creating straight, cross cables.