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خلاصہ
WORKING AS PHONE BANKING OFFICER IN UBL PHONE BANKING DEPARTMENT. I AM TOP PERFORMER SINCE ONE CONTINUOUSLY EVERY MONTH AND ALSO PUNCTUAL AND HARD WORKER.
تجربہ
Consumer Card Operation ADC
RETURNED MAIL MANAGEMENT
• Returned received
• Re-forwarding
• Complain resolution
• All product MIS update daily booking and delivery file
TRANSACTION PROCESSING UNIT
• Credit Card Cancelation
• Insurance Cancelation
• Credit Card Pin Reissue
Phone Banking Officer
• Customer services and complaint resolution.
• Logging customer complaints.
• Online financial and Non-financial transactions.
• Performing all the maintenance activities as per prescribed process.
• To guide customer about their complaints and bank product.
• Work as email campaign analyst for customer support .
Sales
Salesman
