خلاصہ


I have extensive experience of working in an office environment with managing staff and clientele at the business development level. I have extensive experience in customer/client interaction and excel greatly at problem-solving and working under pressure to meet targets. Having worked at a management level, I have also trained and managed a team of employees whereas, making sure that they work towards achieving maximum potential.


پراجیکٹس

Certificate of Outstanding Performance
Best Performance Certificate

تجربہ

کمپنی کا لوگو
Director Coordination (Sales)
Geco Eastern
جون ۲۰۱٦ - موجودہ | Rawalpindi, Pakistan


Key Responsibilities:
Coordinating the sales team by managing schedules, filing important documents and communicating relevant information
Responding to complaints from customers and give after-sales support when requested
Responsible for directing and supporting the consistent implementation of the business’s initiatives in all sales strategies and initiatives
Taking initiative in building peer support and strong internal business relationships with key management personnel with a view of enhancing sales efforts
Training of sales management and sales support personnel within the sales department in order to ensure the optimal performance of the sales force.

کمپنی کا لوگو
Regional Manager Recovery and Sales (North Region)
Faysal Bank Limited
اپریل ۲۰۱۱ - فروری ۲۰۱۲ | Rawalpindi, Pakistan


Key Responsibilities:
Manage the recovery & sales of North Region.
Analyze the monthly data and manipulate it to keep the sales & recovery figures within the guidelines stipulated by the bank\'s management.
Analyze the performance, efficiency, productivity and effectiveness of each
individual on monthly basis.
Emphasize recovery of classified accounts, i.e. the accounts that are 90 days
overdue.
Look after repossessions of the delinquent accounts and disposal of the repossessed assets in such a manner that it minimizes bank\'s losses.
Co-ordinate and interact with legal agencies on the panel of the bank to file suits
against accounts that fall in the ambit of default.

کمپنی کا لوگو
Regional Coordinator (Sales and Collection)
Faysal Bank Limited
اپریل ۲۰۱۰ - مارچ ۲۰۱۱ | Rawalpindi, Pakistan


Key Responsibilities:
Coordination with different branches of the region to monitor their progress of sales, collection, and recovery.
Preparation of MIS, Tagging of Overdue customers, assigning the clients to the sales & recovery team, and closely monitor their progress.
To observe client behavior and to guide the teams for the best possible techniques/strategies to achieve maximum targets.
Conduct daily morning and evening hurdles to achieve maximum targets with a minimum number of staff.
Preparation of different types of reports for reporting to the higher management
and relevant departments, etc.

کمپنی کا لوگو
Regional Manager (House Finance)
Faysal Bank Limited
جون ۲۰۰٦ - مارچ ۲۰۱۰ | Rawalpindi, Pakistan


Key Responsibilities:
Responsible for managing the sales team of the region and help them out in achieving their individual sales targets.
Harmonize the activities of different departments of home finance and to ensure smooth and flawless services to the customers.

کمپنی کا لوگو
Regional In-Charge Recovery (Autos, Mortgages and Personal Loan)
Faysal Bank Limited
مئی ۲۰۰۴ - جون ۲۰۰٦ | Rawalpindi, Pakistan


Key Responsibilities:
Manage the recovery and collection staff of North Region.
Ensure receipt of monthly collection reports from all the branches in the region at the end of each month.
Analyze the monthly data and manipulate it to keep the recovery figures within the guidelines stipulated by the bank\'s management.
Analyze the performance, efficiency, productivity, and effectiveness of each recovery individual on a monthly basis.
Emphasize recovery of classified accounts, i.e. the accounts that are 90 days overdue.
Look after repossessions of the delinquent accounts and disposal of the repossessed assets in such a manner that it minimizes bank\'s losses.
Co-ordinate and interact with legal agencies on the panel of the bank to file suits against accounts that fall in the ambit of default.

کمپنی کا لوگو
Unit Head (Satellite Town Branch)
Faysal Bank Limited
جنوری ۲۰۰۳ - نومبر ۲۰۰۴ | Rawalpindi, Pakistan


Key Responsibilities:
Looking after the operations of the Branch.
Achievements of monthly sales targets through a sales team of 5 members. Development of the market for Faysal Bank consumer finance products especially automobile finance facility.
Maintenance of the portfolio by pruning of the bad accounts and introduction of new accounts.
Establishing liaison with dealerships to ensure the inflow of applications for lease finance facility.
Look after disbursements, processing of applications, rental recovery and
provision of quality services to the customers.

کمپنی کا لوگو
Operations and Marketing Coordinator
Al-Fajar International Islamabad
اپریل ۲۰۰۱ - اپریل ۲۰۰۲ | Islamabad, Pakistan


Right after I joined Al-Fajr, the company launched Pirelli Tires in Pakistan in
collaboration with Pirelli Italy. I was assigned the task of Operations & Marketing Coordinator.
Key Responsibilities:
Allotting the authorized dealerships
Handling the incoming consignments
Warehousing
Looking after the distribution within the region

کمپنی کا لوگو
Marketing Officer for the sales of “asKar”
Askari Leasing Limited
فروری ۱۹۹۹ - اپریل ۲۰۰۱ | Rawalpindi, Pakistan


Key Responsibilities:
Looked after monthly rentals
Dealing with corporate clients for repayments Repossession of vehicles
Data entry Case processing
Client services

تعلیم

College of Business Administration
ماسٹرز, ماسٹرز ان بزنس ایڈمنسٹریشن, ‎
Marketing Management
1999
College of Business Administration
بیچلرز, بیچلرز ان بزنس ایڈمنسٹریشن, ‎
Business Administration
1997

پیشہ ورانہ مہارتیں

ماہر Accounts Administration
ماہر Admin Assistantce
ماہر Analytical Skills
متوسط Branch Accounting
ماہر Branch Administration
متوسط Branch Banking
ماہر Branch Management
ماہر Branch Operations Management
ماہر Business Acquisition
ماہر Business Development Strategies
ماہر Client Resolution
ماہر Conflict Management
ماہر Cross Team Communication Skills
متوسط Customer Acquisition
ماہر Customer Relationship Management
ماہر Customer Support
ماہر Delegation Skills
متوسط Financial Planning and forecasting
ماہر Fincane Reporting
ماہر Fluent in English
متوسط Fluentent in English
متوسط International Real Estate
ماہر Logistics
ماہر Manage intra unit referrals
ماہر Microsoft Applications Experience
ماہر Multi Tasking Skills
ماہر Negotiation Skills
ماہر Real Estate Analysis
ماہر Real Estate Sales
ماہر Record Keeping
ماہر Root Cause Problem Solving
ماہر Strategic Planning Abilities
ماہر Team Building
ماہر Telemarketing

زبانیں

ماہر اردو
ماہر انگریزی
ماہر پنجابی

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