I have been working both abroad and locally. I have excellent telephonic skill and a natural American accent. I am both a student of sales and customer service. I, in my personal time do indulge in the study of the mind and human tendencies when it comes to life and business.
- Responsible for all aspects of work relating to a Solar Installation projects in the US.
- Attaining permits from different counties, multiplicities as well as Home owners associations.
- Responsible for utility interconnection, attaining permission to operate from utility companies.
- Verifying the engineering designs as well as electrical diagrams.
- Verifying the material quantities as well as coordinating the shipment to of material to the residence.
- Coordinating installation and troubleshooting with the electrician, roofer and handyman on site.
- Hiring home inspectors, roofers, electricians where needed.
-Resolving customer disputes and executing equipment warranty claims.
Responsible for reaching out to leads, informing them of GPS tracking software product.
Responsible scheduling demonstrations and coordinating with the account executives to ensure demonstrations go smoothly.
Worked with tools such as Sales force, RingDNA updating lead status, details and account hygiene.
Responsible for corresponding via emails for sales and sales support as well as minor tech support for existing customers as well as potential customers.
Responsible for chat support on the company website.
Scheduled and taking conference calls with business clients, their engineers, legal staff as well as deployment teams.
Scheduling and conducting demo calls to showcase the Saas product.
Worked with tools such as Hubspot, Google Calender, Zoom.
Working on a sales campaign for Spectrum, Cox, Comcast, Windstream and other cable, internet, phone and home security providers (Vivant, ADT).
Worked to increase sales and quality of sales to ensure a high install rate. Quality scores are above 90% for recent sales.