Since February 2019, I am working here as the Project Manager – EMO (Education Management Organization). The EMOs, through performance-based management contracts which are based on a public-private partnership (PPP) model, provide core and supplementary educational services to students. Additionally, these organizations manage and maintain their designated schools and build the capacity of teachers. Charter for Compassion – Pakistan, as an EMO is currently managing 09 schools in Sukkur and Khairpur Districts.
 ·         I have also managed the operations of the Bridges Compassionate Community Centre under the Qayyumabad Bridge (KPT Interchange). It has a school which is established in four containers and a huge play area (for indoor cricket, football and basketball).

I worked at IBEX as an eSupport Specialist for its International campaign i.e. SquareTrade. I joined as a claim specialist initially, after a few months I was promoted to eSupport specialist.

My responsibilities were to review warranty claims after they are submitted to make sure that proper filing procedures have been followed. Different communication channels like chat, emails and calls were utilized to facilitate customers. Entire work was SLA based which varied from 2 to 24 hours depending upon the nature of the claim.

I joined Mazars as a Senior Management Analyst in 2011 to support Mazars Donor Consulting initiative. My responsibilities included Donor Portal Management, Donor Business Development, Donor Research and Development.

Since 2013, i have been continuously working on Donor and Non - Donor Projects.

Currently working as Project Management Officer in Technology Division. My job responsibilities are as under
1- Assist I.T. Sub Departments to gather and organize Monthly Tasks
2- Track progress of Sub Department Tasks
3- Prepare consolidated Monthly Progress Reports on Sub Departmental/Departmental Level
4- Handle customer complaints related to Alternate Delivery Channels and IT-Operations.
5- Handle VISA Debit Card Production and PIN Mailers Printing.
6- Managing vendor queries amp complaints.
7- Report Creation
a- Daily Variance Report
b- Daily ATM Transactional Reports
c- Quarterly SBP Reporting numbers for Network Up/Downtime.
d- Trend Analysis acirc ATM Transactions, Rejections etc
8- Rebranding Project acirc Saudi Pak Commercial Bank
a- Launch of VISA Debit Card
b- IVR Rebranding
c- Corporate Website, Intranet, estatement and Internet Banking Rebranding
d- ATM Screens Rebranding

I was working in HSBCacircs Business Telephone Banking as a Call Center Officer where I was dealing with SMEs (Small Medium Enterprises). I used to resolve their business accounts related queries i.e. balance inquiries, account opening requests, complaints etc.

Internship for 6-weeks in the marketing department of Merck Marker Head office, Karachi. Here I was provided with the opportunity of working in all the three of their business units. I worked on various International Medical Statistics (IMS) assignments, went on field visits, attended training sessions and gave suggestions regarding gimmicks.

Internship for 6-weeks at PSO House, Karachi in the Brand Management and Communicationacirc Department, where I worked on a scheme TANKFULL OF SURPRISES, which was completely handled by me.

Internship for 5-weeks at ABN-AMRO Bank Country Head Office Branch, Karachi where I was involved in a few projects in the Asset Sales Department. This was an effort to seek information about the home loans provided by other Commercial Banks