To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self-development and help me achieve personal as well as organization goals. I have a strong and consistent mind with a practical approach to problem solving and a drive to see things through to completion. I enjoy working on my own initiative or in a team and also have good cross functional skills which can be beneficial during a change process. I possess strong organizational and management skills that can be used in a variety of situations to achieve deadlines.
• Ensure that all projects are delivered on-time, within scope and within budget
• Develop a detailed project plan to monitor and track progress
• Coordinate internal resources and third parties for the flawless execution of projects
• Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
• Manage the relationship with the client and all stakeholders
• Assist in design and development of new products
• Run Email, SMS and social media campaigns to promote product awareness
• Take ownership and resolve customer complaints on timely basis
• Ensure continuous process improvement
• Regular follow-ups with customers to improve overall customer experience