Tayyaba Qudoos
Currently worked with Transparency International Pakistan Karachi
Lead Against Marginality Poverty (LAMP) as a Monitoring amp Evaluation Assistant at Shikarpur
and my Previous work experience is
Save the Children as a Cash Disbursement/Monitoring Assistant Shikarpur.
Social Mobilizer at Helpage International Shikarpur
Cash Assistant at Community Development foundation Sukkur
Program Assistant at International Rescue Committee Sukkur
Monitoring Assistant at The Johanniter International Assistance Shikarpur
Monitoring Assistant at Strengthening Participatory Organization Shikarpur
Accounts Officer at Army Public School College Shikarpur
• To be responsible for investigation, resolution and reporting of all customer related complaints.
• To input all complaints onto the Mears database, reporting and seeing through to completion. This will involve completing Client paperwork to ensure 360-degree communication.
• Escalate all unresolved issues/complaints to your line manager whilst keeping the Branch Manager and Business Partner informed at Branch level.
• To ensure all Mears policies and procedures relating to customer complaints are followed and are adhered to and documented within the branch.